Melbourne or Canberra 12-Month Initial Contract 5-Year Program Potential NV2 / TSPV Clearance Required

Join a major long-term Defence program delivering secure, enterprise-scale Service Now solutions.

We are seeking hands-on Service Now Developers through to Technical Architects who can work independently, contribute from day one and deliver high-quality technical solutions within a secure environment.

Key Responsibilities

- Design, develop, configure and enhance Service Now applications, modules and workflows.
- Develop Java Script-based solutions using Business Rules, Client Scripts, Script Includes, UI Policies and UI Actions.
- Build workflows and automation using Flow Designer and Integration Hub.
- Develop and maintain integrations using REST and SOAP APIs.
- Configure and support ITSM, ITOM, CMDB and custom Service Now applications.
- Manage deployments, update sets, release processes and automated testing using ATF.
- Implement secure development practices, including role-based access controls (RBAC) and ACLs.
- Produce technical documentation and collaborate with architects, developers, testers and stakeholders in an Agile environment.

Essential Skills & Experience
- Minimum 2 years' hands-on Service Now development experience.
- Strong Java Script development skills and experience with Service Now Glide APIs.
- Proven experience configuring and customising Service Now ITSM, ITOM or custom applications.
- Experience developing integrations, workflows and platform automation.
- Sound understanding of Service Now administration, security and deployment processes.
- Ability to work autonomously,



troubleshoot complex issues and deliver with minimal supervision.
- Excellent communication, problem-solving and stakeholder engagement skills.

Highly Desirable
- Service Now CSA and/or CAD certifications, with additional CIS certifications advantageous.
- Previous experience in Defence, national security or Australian Federal Government environments.
- Experience delivering solutions within secure or classified environments.
- Technical architecture, solution design or enterprise Service Now implementation experience.

Mandatory Security Clearance Requirements
- Current or recently held NV2 or TSPV security clearance (within the last 12-24 months).
- OSA (Organisational Suitability Assessment) requirements apply, with current or recently held OSA preferred and willingness to undergo assessment as required.
- Melbourne-based candidates must hold TSPV clearance.
- Canberra-based candidates may hold NV2 or TSPV clearance.

Contract & Location
- Contract: Initial 12 months, with long-term opportunities across a 5-year program.
- Locations: Melbourne or Canberra.
- Working arrangement: Onsite, with periodic Canberra travel required for Melbourne-based resources.
- Contract rates: Competitive and dependent on experience.
- Seniority: Service Now Developers, Senior Developers, Technical Leads and Technical Architects encouraged to apply.

Apply Now

If you're an experienced Service Now qualified with the required security clearance looking for a challenging, hands-on role within a significant long-term Defence program, we'd love to hear from you.

📌 ServiceNow Developers / Technical Architects On-Site (Australian Capital Territory)
🏢 Nixil
📍 Australian Capital Territory