Turn data into knowledge and help deliver measurable outcomes for the Mackay community.

Join Mackay Regional

Council’s Information Services Branch as a Data Analyst, creating meaningful reporting solutions and improving business processes, with a 9-day fortnight and work-from-home options available.

About This Opportunity

Reporting to the Team Leader Digital Solutions Architecture, this role supports Council’s business and service programs to make better use of corporate applications, technology and information. You’ll connect business needs with practical solutions and help ensure the solutions implemented achieve stakeholders’ goals.

- Engage with key business stakeholders and external vendors to understand requirements and deliver measurable business outcomes.
- Analyse data and turnit into knowledge, designing reporting solutions that provide meaningful information—not just data.
- Investigate and document business requirements, processes and workflows, preparing clear functional specifications, process maps, project plans and user documentation.
- Contribute to the development and enhancement of Council’s reporting and business intelligence tools and corporate systems.
- Work with users and software vendors to scope, develop, test and implement system improvements, upgrades and solutions.
- Support acceptance testing and user training, and evaluate whether implemented solutions meet stakeholder needs and deliver the intended outcomes.

Essential Qualifications, Experience & Skills We’re looking for a detail-oriented, analytical self-starter with strong communication skills and a solution-driven approach. Your practical experience and skillset are key; relevant education is desirable but not required. To be successful, you’ll bring:

- 3–5 years’ relevant experience in data analysis, business reporting, business systems or a related field.
- Experience participating in successful ICT projects using disciplined methodologies, including producing business requirements documentation and functional specifications.
- The ability to analyse problems, research and evaluate options, and translate business needs into practical systems and reporting solutions.
- Knowledge of workflow and business process mapping, process redesign, the systems development life cycle and modern project management methodologies.
- An understanding of organisational change management,



corporate information systems and how business processes align with technology.
- Strong stakeholder engagement skills and the ability to explain technical information clearly to technical and non-technical audiences.
- The ability to assess costs and benefits, work independently and collaboratively, and deliver project outputs within agreed timeframes.
- A current Queensland C class driver’s licence and a commitment to workplace health and safety, risk management, equal employment opportunity and Council’s corporate values.

Relevant qualifications in ICT, Information Systems, Business or an equivalent industry discipline are desirable, not essential. Familiarity with SQL, relational databases, data modelling, Microsoft Fabric, data lakes, data integration, cloud-based analytics or SharePoint would be advantageous, as would experience with local government applications such as Infor Pathway, TechnologyOne, CHRIS21 or asset management systems. Why work for Mackay Regional Council?

Mackay Regional Council is a agile, progressive and financially sound local government. We have responsibility for $3.5 billion worth of assets and employ almost 1200 dedicated staff in a vibrant, rapidly growing region where sugar, mining, beef, tourism and retail drive the economy. Mackay is located halfway between Brisbane and Cairns and is truly the heart of Queensland, covering 7,622 square kilometres of rainforest, Natural Parks, historic townships, miles of golden beaches and more than 70 tropical islands.

The Region boasts a vibrant economy offering an idyllic lifestyle on the Central Queensland coast, from picturesque beaches and nearby island resorts to beautiful rainforests. The Region has a great climate coupled with high quality education and health facilities.

Discover more about the Mackay Region https://www.discovermackay.com.au/

In addition to the above, we also offer the following benefits:

- Base annual salary $95,769 - $97,888.
- Up to 18% superannuation (conditions apply).




- Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading.
- Flexible work arrangements with a 9-day fortnight roster.
- Work-from-home options available, with remote work for the first month considered for the right candidate.
- May be eligible for salary sacrificing options.
- Membership to lifestyle benefits program including corporate discounts.
- Study and assistance programs for career development.
- Learning and career development opportunities.
- Employee Assistance Program.
- Employee health and wellbeing initiatives.
- Active Social Clubs.

Want to know more about this role? View the Position Description (PD) for this role in the document attachments or, for a confidential discussion about this opportunity, please contact the recruitment team on 1300 622 529.

How To Apply

Prepare and submit your cover letter and resume, outlining your relevant experience for this role.

Follow the prompts to submit your application (the Recruitment Process Guide and the Frequently Asked Questions can assist).

After submitting, you will receive an automated confirmation email. Should you not receive this, please ensure you have submitted your application and your email address on your account is correct.

Applications Close

26 November 2026

Having troubles submitting your application?

Reach out to one of our friendly Talent and Onboarding Team by phoning 1300 MACKAY (1300 622 529).

- Important information for applicants:

To be considered for this position, all candidates must have the appropriate working rights for Australia. Your Australian work rights will be verified during the recruitment process. Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing).

A criminal history check is required as part of the recruitment process for this role.

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities.

At Mackay Regional

Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.

📌 Data Analyst (Mackay)
🏢 Mackay Regional Council
📍 Mackay