Overall Purpose of Job

· Collaborate with internal and external project stakeholders to support the delivery of high-quality IRT (Interactive Response Technology) products and services to external clients, including but not limited to organizing and participating in project meetings, project timeline management, system setup, and project documentation preparation.

· Respond to customer inquiries through multiple channels (including phone calls, emails, and official WeChat accounts), assist customers in resolving relevant issues in a timely manner, and improve customer satisfaction.

Major Responsibilities

· Assist the project manager with documentation for clinical trial system setup, including but not limited to trial documents, contract preparation and quality control materials.

· Manage the filing and archiving of trial supplies, samples and project records, and complete data entry and updates.

· Draft weekly trial reports and meeting minutes; support audit and inspection activities.

· Manage drug orders: track drug shipments, handle exceptions, and coordinate with warehouses for delivery arrangements.

· Support project management: monitor project progress and timely update the team on the latest status.

· Maintain project operation: assist with system changes, data corrections, issue troubleshooting and other related tasks.





Education Requirements

· Currently enrolled in the second year of a Master's program in Pharmaceutical Sciences, Biomedical Sciences, Computer Science, or related fields.

· Eligible for the university's formal placement program (MPIP) based on first-year academic results.

· Up to 2 years of working or internship experience is required; entry-level candidates without any working experience will not be considered.

Knowledge & Skills

· Bilingual proficiency in English and Mandarin (listening, speaking, reading, and writing) is mandatory.

· Proficient in using common office software such as Word,Excel, and PowerPoint.

· Possess basic project management knowledge.

· Strong software-related logical thinking skills and ability to use software systems.

· Familiarity with the software development life cycle or system testing methods is preferred.

· Excellent execution and problem-solving abilities.

· Ability to work under pressure and maintain a positive work attitude.

· Outstanding communication and collaboration skills.

· Valuable task management and time management abilities.

· High professional ethics and dedication spirit.

· Experience in clinical trials or the pharmaceutical field is preferred.

📌 Global Project Intern (Sydney)
🏢 ACCMED
📍 Sydney