Position Overview

Reporting to the Head of Brand & Growth, the Junior Sales Representative supports the growth of Fettayleh Foods' premium Australian smallgoods and meat range across Sydney and greater New South Wales. Based at our Prestons site, the role combines inside sales and account servicing with field support across the independent supermarket, food service and wholesale channels.

This is an entry-level role for someone early in their sales career who wants to learn the business from the ground up. You will look after a portfolio of smaller and developing accounts, manage inbound sales enquiries and orders, follow up leads, and support the sales and merchandising team in store, building product, customer and channel knowledge as you go.

The role is a development pathway: with strong performance, the Junior Sales Representative will take on a larger account portfolio and, over time, a territory of their own. The initial focus will be lifting order frequency and range in existing accounts, converting new leads quickly, and providing the administrative and in-store support that frees the sales team to win new business.

Key Responsibilities:

- Manage a portfolio of smaller and developing accounts by phone, email and store visits, maintaining a regular call cycle and taking orders.
- Respond promptly to inbound sales enquiries, new customer leads and quote requests, and convert them into active accounts.
- Grow order frequency and range in existing accounts by recommending products, new lines and promotions suited to each customer.
- Support the Sales Representatives and NSW Merchandising Manager with store visits, ranging presentations,



product samples and in-store execution — shelf position, ticketing and point-of-sale.
- Help plan and run in-store tastings, demonstrations and activations in coordination with the marketing team.
- Prepare price lists, quotes, product information and recent account set-up documentation accurately and in line with approved pricing.
- Record calls, orders and account information accurately in the CRM, and provide weekly reporting on account activity and performance against targets.
- Follow up lapsed customers, missed orders and promotional compliance, and flag account risks to the Head of Brand & Growth.
- Work with customer service and despatch to ensure orders, deliveries and account issues are resolved promptly.
- Gather market, competitor and pricing information from the field and share it with the sales team.
- Represent Fettayleh Foods at trade days, industry shows and customer events as required.

Required Experience, Skills & Qualifications:

- 1–2 years' experience in sales, customer service, retail or hospitality; FMCG or food industry exposure highly regarded.
- A strong interest in food and a willingness to learn the smallgoods and meat category.
- Confident, professional communication by phone, email and face to face.
- Strong attention to detail and organisational skills, with the ability to manage multiple customers and tasks at once.
- A proactive, coachable attitude and the drive to build a career in sales.
- Competence with Microsoft Office, particularly Excel and Outlook; CRM experience is a plus.
- A current driver's licence.
- An understanding of food safety and handling requirements is a plus.

📌 Junior Sales Representative - FMCG (Sydney)
🏢 Fettayleh Foods
📍 Sydney