?️ Full-time | Permanent

? Australia-wide (remote), Sydney preferred

? Remote working

About Sharon AI

Sharon AI is an Australian neocloud, delivering trusted AI infrastructure organisations need to build, train and run AI at scale. We support customers across the full AI lifecycle, from training through to inference and agentic AI, drawing on a strong ecosystem of technology and co-location partners to deliver capability where it’s needed. As the first neocloud to join NVIDIA’s AI Compute Program, we’re growing quickly, scaling our AI Factory platform to meet rising demand for advanced compute.

The Role The Senior Technical Business Analyst, Delivery Intelligence & Automation is responsible for modernising and automating delivery management across Sharon AI’s internal technology portfolio in the CTO Organisation. The role is hands-on and technical: it builds solutions rather than only documenting requirements.

Working with the PMO, engineering and Data & AI teams, the role improves Jira and Confluence data quality, builds automated reporting, simplifies workflows and introduces practical AI-enabled delivery capabilities. The aim is consistent, trusted delivery information for Delivery Leads, Product Managers and leadership with less manual effort.

The role reports to the internal PMO and supports the squad Jira spaces, the shared label scheme (win, blocker, hotspot) and weekly and board reporting.

What You’ll Be Doing

- Improve delivery workflows, data quality and reporting processes across internal technology initiatives.
- Configure and optimise Jira and Confluence for tracking, dependencies, milestones and portfolio visibility.
- Build automated, interactive dashboards in Power BI or comparable tools.
- Develop workflow automations using Jira Automation, Power Automate, APIs and AI tools.
- Connect Jira, Confluence, Microsoft Teams and other approved sources to reduce manual reporting.
- Use AI tools such as Claude, Copilot and Rovo to generate delivery summaries, surface risks and flag inconsistencies.




- Introduce automated checks for missing information, stale updates and overdue actions.
- Work with the central Data & AI team on integrations, architecture and security.
- Establish reusable reporting templates, data definitions and documentation.

What We’re Looking For

- Bachelor’s degree in Computer Science, Information Technology or a related discipline, or equivalent practical experience.
- Typically 5 – 8+ years of relevant experience as a Technical Business Analyst in a software, cloud or technology environment.
- Hands-on Jira, Confluence, JQL and Atlassian automation expertise.
- Experience building Power BI or comparable interactive dashboards.
- Practical experience with Power Automate, APIs or workflow integrations.

Core

- Excellent analytical skills, attention to detail and problem-solving ability.
- Ability to independently design, configure and implement practical solutions.
- Strong understanding of Agile and product-led technology delivery.
- Clear working relationship with the PMO, engineering and Data & AI teams.

Technical

- Jira, Confluence, JQL and Atlassian automation.
- Power BI or comparable dashboard tools.
- Power Automate, APIs and workflow integrations.
- AI tooling for delivery reporting and analysis.

Eligibility

- Ability to work across technical, commercial and operational stakeholders in a rapidly scaling business.
- Eligibility to work in the nominated employment jurisdiction.
- Ability to satisfy applicable customer or government screening requirements where required.
- Demonstrated commitment to information security, confidentiality and professional integrity.

Nice to have:

- Experience with Claude,



Copilot, Rovo or other enterprise AI tools.
- Familiarity with Microsoft Graph and Teams integrations.
- SQL, Python or scripting capability.
- Knowledge of Kubernetes, cloud-native platforms, AI infrastructure or GPU cloud environments.
- Experience integrating Atlassian and Microsoft ecosystems.

Why Join Sharon AI?

You’ll be joining a rapidly growing Australian technology business at an exciting stage of its journey, with the chance to work directly with the infrastructure and technology powering the next generation of AI.

? Remote working – work from wherever suits you across Australia

? Birthday leave – take some extra time to celebrate your day

? Employee Assistance Program (EAP) – confidential support when you need it

? Exposure to AI and next-generation technology – work in one of the fastest-moving areas of technology

? Learning & development – we support your career growth with approved conferences, professional memberships & courses

? Novated leasing – a tax-effective way to finance and run your car

? Bounty referral program – generous rewards for successfully referring new talent to Sharon AI

? Employee of the month – recognition plus a $500 gift card

? Growing global business – be part of an Australian technology company with an expanding international footprint

? Make an impact – join at a stage where your work can have a visible influence on how we build and grow

? Collaborative culture – work alongside talented people across technical, commercial and corporate teams

Our Values

Integrity | Innovation | Collaboration | Wellbeing | Inclusion

Apply today and help us build the infrastructure powering the next generation of AI.

Due to the high volume of applications we receive, we’re unfortunately not always able to provide individual feedback to unsuccessful candidates. We appreciate your understanding and want to assure you that every application will be reviewed with care.

📌 Senior Technical Business Analyst, Delivery Intelligence & Automation (Australia)
🏢 Sharon AI
📍 Australia