Trading for over 70 years and winning many HIA awards, Routleys is a proudly family-owned South Australian business that keeps their customers at the heart of everything they do. Routleys is a long-trusted name supplying plumbing fixtures and kitchen white goods to builders, interior designers and home renovators. With a team of over 50 staff, Routleys are proud to provide support and consultation to their clients ensuring the best possible products and advice is provided for kitchen, bathroom and laundry solutions. Their impressive and welcoming showroom and offices are based in a prime location on Unley Road.
About the Role
Due to continued growth, an opportunity presents for an engaging and efficient Reception and Accounts Administrator to join an established reception and administration team. This is a quick-paced, back-of-house role ideal for someone who thrives on variety, enjoys interacting with people, and takes pride in keeping things running smoothly. Acting as the first point of contact for all incoming phone calls, you will play a key role in delivering outstanding customer service while providing reliable accounts and administrative support to the wider team. While primarily based behind the scenes, you will also provide front-of-house reception coverage during breaks, ensuring a seamless and professional experience for all customers. Coverage is ideally required on a full-time, Monday to Friday basis, however flexibility exists to consider alternative hours across five days for the right candidate.
Duties
- Manage incoming phone calls with efficiency, professionalism and a friendly manner
- Act as the first point of contact,
directing calls and enquiries to the appropriate team members
- Provide front reception coverage during scheduled lunch period and as required
- Provide general administration support across the business
- Assist with accounts payable and invoice processing
- Respond to supplier enquiries in a timely and professional manner
- Assist with other duties as required
Skills & Experience
- Demonstrated experience working in a fast-paced reception or administration workplace
- Strong customer service focus with outstanding internal and external communication skills
- Calm, clear and professional phone manner
- High level of attention to detail and accuracy in data entry
- Ability to organise, prioritise and meet deadlines with minimal supervision
- Confident problem-solver with a proactive, can-do attitude
- Strong technical skills with Microsoft Office and general office systems
- Energetic, professional demeanour and a collaborative team mindset
Culture & Benefits
- Join the Routleys team where they recruit and retain the best staff who they empower, trust and support to succeed
- High staff retention rate and professional development opportunities
- Enjoyable culture with regular social activities and strong team connection
- Highly respected and valued retailer with an excellent reputation within the building industry
- Beautiful and modern showroom, trade desk and offices in a prime location
How to Apply
Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Kathy Lyrtzis quoting reference number JO- . Telephone enquiries are welcome on .