Our client is a well-established organisation committed to delivering high-quality services to the community. They offer a professional and collaborative environment where employees are empowered to make a meaningful contribution and develop their careers.
Your new role
As a Case Officer, you will manage a varied caseload, coordinating matters from initial enquiry through to completion. You will liaise with a broad range of stakeholders, maintain accurate records, prepare documentation and correspondence, and provide high-quality support throughout the case management process. This is a fast-paced role requiring strong attention to detail, sound judgement, and exceptional customer service skills.
What you'll need to succeed
- Previous experience in case management, administration, customer service, or a similar role.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to manage competing priorities.
- High attention to detail and accuracy.
- Ability to build positive relationships with a diverse range of stakeholders.
- Experience working in a regulated, policy-driven, or government workplace will be highly regarded.
What you'll get in return
- A rewarding opportunity to make a genuine impact through meaningful work.
- Exposure to complex and varied case management responsibilities.
- A supportive and collaborative team environment.
- Professional development and the opportunity to further enhance your skills.
- Competitive hourly rate and the potential for career growth.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
LHS 297508 #3025353 - Yvonne Scott
📌 Tribunal Case Officer (Adelaide)
🏢 Hays
📍 Adelaide
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