IVECO Brisbane is Queensland's largest IVECO dealership and the flagship retail operation for IVECO Trucks Australia. Located in Wacol, our modern facility is the only factory-owned IVECO retail dealership in Australia and features a state-of-the-art workshop, warehouse, and employee facilities.

Senior Parts Interpreter

Are you an experienced Parts Interpreter with a strong customer focus and knowledge of the truck industry?

We’re looking for a proactive and customer-focused Senior Parts Interpreter to join our team. This is a hands-on role where you’ll support customers over the phone and at the counter, identify the right parts for their needs, process orders and help keep our parts operation running efficiently.

What you’ll be doing

- Interpret and identify the correct parts for customers via phone and counter enquiries

- Provide knowledgeable, friendly and efficient customer service

- Process parts orders, requisitions, invoices and inventory documentation

- Order parts from suppliers and follow up availability and delivery

- Process cash and credit transactions accurately

- Coordinate returned, defective and warranty parts in line with company procedures

- Assist with stock control, stocktakes and maintaining accurate system records

- Identify sales opportunities and recommend relevant parts and accessories

- Promote current specials and support parts merchandising

- Build positive relationships with customers, colleagues and suppliers





- Assist with dispatch, warehouse and other parts activities when required

- Work safely and in accordance with company policies and procedures

What we’re looking for

- Previous experience in parts interpreting, preferably within trucks, heavy vehicles or a related industry

- Strong knowledge of vehicle parts and components

- Great customer service and communication skills

- A confident and skilled telephone manner

- Good computer skills and experience using parts or inventory systems

- Strong attention to detail and the ability to work accurately in a busy environment

- A practical, solutions-focused approach

- A current driver’s licence

- A relevant Certificate and/or Trade qualification is desirable

- Renyolds/ ERA computer system experience an advantage but not necessary

- Current fork lift licence an advantage but not necessary

About you

You’ll enjoy working with customers and being part of a busy, hands-on team. You’re organised, reliable and comfortable juggling customer enquiries, parts orders and day-to-day operational priorities.

Most importantly, you take pride in getting the right part to the right customer and delivering a great customer experience.

Ready to apply?

If you have parts experience and are looking for your next opportunity in the commercial vehicle industry, we’d love to hear from you. Apply now!

📌 Parts Interpreter (Wacol)
🏢 Iveco Trucks
📍 Wacol