Job Description

Griffith Health Clinics is seeking a proactive and organised Clinic Manager to oversee the day-to-day operations of its busy, patient-focused Psychology and Counselling Clinic.

Working closely with the Psychology Clinic Director, Internship Coordinators, clinical practitioners and academic staff, you will play a key role in ensuring the effective and efficient operation of the clinics. You will lead administrative processes, support financial and business operations, coordinate clinic resources and facilities, and help maintain compliance with relevant professional standards, legislation and University policies.

This is an excellent opportunity for someone who enjoys working in a collaborative environment where operational excellence, patient experience, and student learning are equally key.

In this role, you will:

- Oversee daily administrative activities, systems, and processes to ensure the smooth and efficient running of the Psychology and Counselling Clinic.
- Coordinate and support clinic administration staff, establish effective workflows and contribute to staff development and performance management.
- Manage day-to-day financial administration, including invoices, third-party payments, reconciliations, and contractor accounts.
- Analyse operational data, prepare reports, and provide recommendations to support clinic performance, planning, and business development.
- Manage clinic access, facilities and infrastructure, and coordinate the onboarding and orientation of staff, students, and researchers.
- Promote adherence to accreditation standards, professional and ethical guidelines, relevant legislation and University policies and procedures.
- Liaise with internal and external stakeholders and support clinic marketing, communications and promotional activities.
- Assist the Psychology Clinic Director with operational matters, policy advice, meetings,



and the implementation of agreed actions.

About you
You are a highly organised and solutions-focused professional with demonstrated experience in operational and administrative management. You bring a proactive approach to problem-solving, solid communication skills, and the ability to build effective relationships with a diverse range of stakeholders.

You will also demonstrate:

- A relevant degree, or equivalent combination of relevant work experience and/or education and training, is required.
- Experience managing administrative operations, systems and processes, ideally within a healthcare, clinical or professional services environment.
- Strong organisational and time management skills, with the ability to manage competing priorities in a busy environment.
- Experience coordinating staff, resources and operational workflows.
- Sound financial administration skills, including managing invoices, payments, and reconciliations.
- Well-developed analytical and reporting skills, with the ability to identify opportunities for process improvement.
- Excellent interpersonal and communication skills, with a commitment to delivering a professional, patient-focused service.
- An understanding of the importance of compliance, confidentiality, ethical practice, and quality standards in a clinical setting.

What we can offer
This is a part-time position (80% FTE, working four days per week) on a fixed-term contract until 30 June 2027, based at Griffith University Gold Coast location. As Griffith is a multi-site University, you may be required to work across other locations.

Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The full time equivalent base salary will be HEW Level 6 range $94,966 - $101,295 per annum + 17% superannuation. The total FTE package will be in the range $111,110 - $118,515 per annum.

📌 Clinic Manager (Psychology and Counselling Clinic) (Southport)
🏢 Griffith University
📍 Southport