Job Summary:

We are seeking a hands-on IT Systems & Operations Specialist to support daily IT operations and help improve our enterprise applications, Microsoft 365 environment, security and system integrations. The role combines end-user and business-system support with opportunities to participate in projects and progressively take ownership of technical areas.

Key Responsibilities:

• Microsoft 365, Endpoint & Security: Administer Entra ID, Intune, Defender and Purview; maintain identity, device compliance, endpoint security and data protection policies; support device deployment, patching and security incident remediation.

• Enterprise Applications: Support ERP, CRM, workflow and collaboration systems, including user access, configurations, master data, troubleshooting, upgrades and vendor coordination.

• IT Projects & Integration: Assist with requirements, solution evaluation, testing, deployment and post-implementation support; coordinate with stakeholders and vendors; support data interfaces and business-process automation.

• IT Operations & Improvement: Provide hands-on end-user support, investigate recurring issues, maintain technical documentation and improve service quality through standardisation, automation and appropriate AI-enabled tools.

Qualifications & Essential Skills:

• Practical experience in enterprise IT operations, systems administration or a comparable technical support role.





• Working knowledge of Microsoft 365 administration, especially Entra ID, Intune and Defender, including endpoint management, access controls and security policies.

• Experience supporting ERP, CRM or other enterprise business applications, with strong troubleshooting and problem-solving skills.

• Proactive, accountable and comfortable working with business users, technical teams and external vendors.

• Fluent Mandarin Chinese communication and writing skills are required, with the ability to conduct business discussions and prepare explicit written communications in Chinese; effective English communication skills are also required.

Desirable Experience:

• Automotive industry or multi-brand business experience; exposure to Pentana, SAP or other ERP platforms.

• System integration, scripting, workflow automation, data management, Power Automate or AI-assisted tools.

• IT infrastructure, cloud services, cybersecurity governance, ISO 27001 or Australian Essential Eight; independent IT project delivery.

Key Competencies & Development:

Strong ownership, practical problem-solving, adaptability, collaboration and a willingness to learn. The successful candidate can grow into ownership of Microsoft 365 security, enterprise applications, integrations, infrastructure or project delivery as business needs evolve.

📌 IT System & Operation Specialist (Rhodes)
🏢 Chery Motor Australia
📍 Rhodes