Peer Practice Lead - Auburn Medicare Mental Health Centre

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

- Full Time Permanent
- Classification: SCHADS Level 5 with a salary range of $105,676 - $110,478 per annum + Superannuation
- Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
- Location: Auburn Medicare Mental Health Centre, Western Sydney NSW

About your new role

Guided by Intentional Peer Support (IPS) and the National Lived Experience Workforce Guidelines, Peer Practice Leads (PPLs) support Peer Workers to draw on their own life-changing lived experience of distress, crisis and/or trauma, and their journey of recovery and healing, to support consumers and carers who face similar challenges to their health and wellbeing.

PPLs ensure consumer voice is at the centre of all aspects ofservice delivery, planning and evaluation and work with leadership to embed Lived Experience governance principles in their team. PPLs maintain connection with the Lived Experience sector and support staff with their understanding of the broader Lived Experience movement.

PPLs support staff practice development and professional growth through line management, discipline specific supervision, co-reflection, communities of practice and identify wider training needs whilst navigating power imbalances and role modelling mutuality. PPLs will aid the delivery of the best possible comprehensive service to consumers by supporting and building capacity of the Lived Experience Workforce and providing direct support to consumers and carers as required.

As well as purposeful use of personal lived experience, PPLs draw on the broader collective Lived Experience history and social movements to explore and understand the impacts of stigma, discrimination and systemic harm. PPLs play a vital role in continuous service improvement by integrating and elevating lived experience perspectives through membership of internal and external committees and working groups.

Drawing on solid relational and self-reflection skills, PPLs apply the Lived Experience perspective in individual relationships, team processes, and service collaborations. As key members of transdisciplinary teams, PPLs compliment and enrich the professional knowledge and skills of staff from other disciplines.

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention.

For some people, this means having a stronger sense of self. For others,



it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.

We're proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

- Connecting
- Collaborating
- Learning
- Belonging

What will Neami offer

- Generous leave entitlements including Gratis Leave, Wellness Leave, and Parental Leave
- Optional monthly Accrued Day Off (ADO)
- 17.5% Annual Leave Loading
- Flexible work arrangements are available for maintaining your work-life balance
- Career development through regular practice development sessions and coaching with your supervisor
- Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
- Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
- Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

What you will bring to the role

Essential

- Willingness to identify or be identified by others as a professional with lived experience of recovery
- Willingness to share and draw on lived experience purposefully in the role to instil confidence and hope in others about the journey of recovery
- Relevant lived experience of mental health challenges, distress, trauma, and/or injustice, and journey of wellbeing/healing, and ability to apply learnings from this in practice and leadership.
- Intentional Peer Support core training, Cert IV Mental Health Peer Work, Hearing Voices training or similar and/or experience working in a relevant setting.
- Understanding of Lived Experience (Peer) principles and the Consumer/Carer movements.
- Demonstrated leadership qualities and the ability to motivate and empower team members.
- Previous experience in a designated Lived Experience role.
- Strong capacity to engage effectively when working with discomfort, distress and people experiencing crisis.
- Ability to self-reflect, take on feedback to grow practice skills and engage in personal and professional development.




- Ability to establish professional relationships that have clear boundaries with consumers, staff and partner organisations.
- Strong verbal and written communication skills plus computer literacy.
- A valid Working with Children Check

Desired

- Previous experience in a designated Lived Experience leadership role.
- Hold a current First Aid Certificate

What the role requires

- National Criminal History Check (police check) - disclosable outcomes considered
- Current Working with Children Check
- Australian working rights
- A valid driver's licence

How to apply
The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner).

To apply for this position, please:

- Click the 'Apply' button where you will need to create a username and password
- Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous experience, your interest and suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Joe Petrucci | Senior Manager Operations | 04•• ••• 495 | ••••@neaminational.org.au

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.
If you have any technical issues when applying for this role, please email ••••@neaminational.org.au for assistance.

If your application is shortlisted:

- We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
- We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Applications Close: 16 November 2026

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.

📌 Peer Practice Lead (Auburn)
🏢 Neami National
📍 Auburn