Insights Delivery
Understanding clients’ marketing and sales strategies, their needs, business problems and prospects for growth
Helping clients to understand and define the business issue, understanding the project briefing and preparing hypotheses that can be explored.
Delivering meaningful insights with actionable recommendations using data based on NielsenIQ’s contractual analytical commitments, ensuring the insights shared help clients develop strategies and measures to grow their businesses.
Managing client expectations regarding required analyses and commitments to ensure client satisfaction, working closely with clients to align timelines, milestones and outcomes.
Sharing strategic thought leadership with clients and the latest trends on FMCG and consumer behaviour.
Acting as "Expert" on topics of strength (i.e.: pricing/promo, range, innovation, etc.)
Support account development via consultative selling
Ensuring high standards of client satisfaction to support contract renewals in discussions between the client and the commercial team
Identifying business opportunities with clients and demonstrate how NielsenIQ will be able to address these business needs.
Supporting Commercial teams in client meetings when advanced client knowledge is needed to showcase NielsenIQ Capabilities
📌 Customer Success Insights, Senior Manager North Sydney
🏢 NielsenIQ
📍 North Sydney
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