You'll be the person who keeps our appointment book full and our patients on track. That means:

Running a busy D4W diary across our dentists and oral health therapists

Calling patients to fill cancellations and short-notice gaps

Recalls and reactivating patients we haven't seen for a while

Following up treatment plans so patients don't fall through the cracks

Welcoming patients and handling accounts, health funds and payments

This role involves a lot of outbound calling. If you enjoy picking up the phone and getting a result, you'll do well here.

Hours

3 to 4 days per week

One evening per week until 8:30pm

1 to 2 Saturdays per month, 8:30am to 2:30pm

Potential for more hours as the practice grows

What you need

At least 2 years in dental reception, or dental assisting with regular front desk shifts

Confident with dental terminology, item numbers and health fund claiming

D4W experience preferred; other dental software considered





Comfortable making calls and asking patients to book

Organised, calm and accurate when the day gets busy

Why people move to us

Above-award pay, reviewed against performance [confirm]

A transparent role in recalls and reactivation, with your results tracked and recognised

Contemporary technology and a practice that invests in doing things properly

A team that holds a high standard and backs each other up

Rosters set in advance [confirm]

How we work High standards, warm people. We hire for our values:

Excellence, Integrity, Trust, Teamwork and Innovation . Day to day, that means:

Own a mistake and fix it rapid

Everyone pitches in when it's busy

Your results are tracked and recognised

If you like knowing where you stand, you'll fit right in. If you'd rather nobody looked at the numbers, we're not the right fit.

📌 Dental Receptionist Melbourne (Australia)
🏢 Dental Logic
📍 Australia