linic Administrator / Practice Manager - Full time opportunity available (38h/week)

We are looking for someone to be the face of the company at our Mackay Clinic. If you have an inviting and welcoming personality, initiative, time management, attention to details and positive work ethic, you might be the right fit for this role!
Medical experience is not mandatory, but you must be willing to learn!

Why should you apply?
An exciting prospect to grow as part of an expanding health care service
Culturally diverse team who we consider family
Ongoing learning and career development
We have wonderful patients and clients
Rewarding role - Make part of our patients journey back to better health!
Full training and ongoing Support!

Responsibilities include, but not limited to:
Provide exceptional customer service
Following up on aging debts and collecting payments.
Promote in house services and products to potential clients/customers
Drafting of rosters.
Performance reviews
Training and coaching of new receptionist.
Support the implementation of initiatives that establish a work culture in
line with the company values.
Develop and maintain effective collaborative, partnerships and strategic
alliances with key external stakeholders




Maintaining up to date diary of therapists and opening hours
Confirm, reschedule, cancel appointments
Productive coordination of clinic communications (emails/letters etc)
Maintain general tidiness of clinic and treatment rooms
Undertake fee collection, Process all facilities of payments – Cash, EFTPOS, HICAPS, cheques, and issue receipts
Maintain correct and up to date client records

What you will bring to the role
Administration certification or years of experience in a similar role (reception/medical)
Team or people management capabilities and willingness to learn
Current computer skills including G-suite (advantageous)
Flexibility and adaptability to changing workloads
High degree of accountability and attention to detail
Robust organisational and time management skills
Understanding of the rights of people with a disability
Current Valid Driver's License
Availability Monday - Friday, between 8am to 6pm.
Attitude to take initiative, dedication, reliability and team work
Demonstrates time management, delegation, organisation skills and positive work ethic
Attention to detail and problem solving skills
Excellent written and verbal communication
Proficient in G-Suite (Google Workspace)

📌 Practice Manager / Clinical Administrator Mackay (Australia)
🏢 Health First Group
📍 Australia