About us
Beel Plumbing is a busy, growing plumbing business based in Hastings on the Mornington Peninsula. Our team of licensed plumbers looks after residential and commercial customers across the region. We’re investing in our office systems and team, and we’re looking for someone to help keep our customers and plumbers running smoothly.
About the role
This is a full-time, permanent role, Monday to Friday, 9am to 5pm. You’ll be a key part of our office team and often the first voice our customers hear, turning enquiries into booked work and keeping the plumbers’ days organised.
Your day will include:
answering customer calls and enquiries promptly and professionally
scheduling jobs and coordinating the plumbers’ daily schedule in ServiceM8
sending booking confirmations and keeping customers updated on any changes
keeping job and customer records accurate and up to date
supporting invoicing and general office administration
About you
A friendly, confident phone manner and genuine care for customer service
Highly organised, able to juggle a busy schedule and follow tasks through to completion
Accurate with data entry and comfortable learning current systems (ServiceM8 or Xero experience highly regarded)
Experience in a trade, field service or scheduling workplace is a plus
A continuous improvement mindset: open to new processes and always looking for better ways to work
What we offer
A full time, permanent role with a supportive local team
Regular hours, Monday to Friday
Training in our systems and processes
How to apply
Click Apply and include your resume and a short cover letter telling us why you’d be outstanding in this role.