You'll be a key point of contact for our customers, handling enquiries, providing transparent information and helping keep day-to-day customer service running smoothly.
Key responsibilities
Answering incoming calls and responding to customer enquiries professionally
Understanding customer needs and coordinating with the team to provide assistance
Following up on enquiries and keeping customers informed
Maintaining accurate customer records and enquiry details
Managing competing priorities while delivering friendly, effective service
General Administration tasks in the office.
About you
Previous customer service experience
Confident phone communication and robust listening skills
The ability to stay calm, organised and professional under pressure
Good computer skills and attention to detail
A reliable approach and a willingness to work as part of a team
Automotive experience or car knowledge is ideal, but not essential
Experience using CRM systems would be a plus
About us
Shine Auto Recyclers is located at 40 Royal St, Kenwick WA 6107.
📌 Customer Service Specialist Kenwick
🏢 Orientalcarremoval
📍 Kenwick
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.