What you'll be doing

You'll be responsible for the ongoing management, support and improvement of our Microsoft Dynamics 365 CE and Power Platform ecosystem.

This will include
Managing and maintaining Dynamics 365 CE including user access, security roles and permissions
Acting as a key point of contact for Dynamics 365 CE support and troubleshooting
Working with stakeholders to understand business requirements and identify opportunities to improve systems, processes and workflows
Developing automated workflows across areas such as lead management, sales pipelines and customer service
Supporting Dynamics 365 CE projects from requirements gathering and solution development through to implementation
Integrating Dynamics 365 CE with other business systems and third-party applications
Developing test scripts and supporting UAT and smoke testing with end users
Building and enhancing low-code/no-code solutions using Power Apps, including canvas and model-driven apps
Creating automated workflows and business processes using Power Automate
Managing Power Platform solutions across development, testing and production environments
Maintaining documentation for system configurations,



workflows and processes
Monitoring platform performance and supporting continuous improvement across the workplace.

About you

You'll bring solid hands-on experience with Microsoft Dynamics 365 CE and be comfortable working with both technical teams and business stakeholders.

Ideally, you'll have:
Experience configuring and customising Dynamics 365 CE across Sales, Customer Service and Customer Insights Journeys
Development experience with JavaScript and C#, and REST API/WebAPI
Experience with CICD using Github or Git
Solid knowledge of Dynamics CE data imports, exports, data integrity and migration
Experience integrating Dynamics CE with third-party systems
Experience training and supporting end users across Dynamics CE and Power Platform
Robust skills building low-code/no-code applications using Power Apps
Experience designing automated workflows and business processes within Dynamics CE and Power Automate
Robust problem-solving skills and attention to detail
Experience with business rules analysis, user stories and acceptance criteria

📌 Ms Dynamics Crm Analyst Sydney
🏢 Cuscal
📍 Sydney