An established and growing manufacturing business is looking for an experienced Internal Sales Team Leader to join their Perth team.
This is a hands-on leadership role overseeing the day-to-day operations of a small Internal Sales team. You'll be responsible for supporting the team, maintaining strong customer service standards and ensuring orders are processed efficiently and accurately.
The Role
Reporting into the Sales function, you will:
Lead and support the Internal Sales team
Provide day-to-day guidance, coaching and training to team members
Oversee the processing of sales orders and back orders
Ensure customer enquiries and requirements are handled promptly and professionally
Coordinate with internal departments to ensure customer orders are delivered efficiently
Monitor workflow and identify opportunities to improve processes and service levels
Assist with the day-to-day management of the WA sales operation
Maintain strong relationships with customers and internal stakeholders
About You
We're looking for someone with previous experience in an Internal Sales,
Customer Service or Sales Support leadership role who enjoys being hands-on and working closely with a team.
You'll ideally bring:
Previous experience leading a customer service or sales team
Strong internal sales and customer service experience
Previous experience in CRM systems
Excellent communication and interpersonal skills
Strong organisational and time management skills
A proactive approach to problem solving
The ability to manage competing priorities in a fast-paced environment
A genuine focus on delivering a high level of customer service
What's on Offer
$80,000 + Super
Full time permanent position
Leadership chance within an established business
Hands-on role with a mix of team leadership, customer service and internal sales
Supportive and team-oriented working environment
Opportunity to make a genuine impact across the WA operation
If you're an experienced Internal Sales or Customer Service professional looking to take the next step into a leadership position, we'd like to hear from you.
📌 Customer Service Representative Team Leader Canning Vale
🏢 Programmed
📍 Canning Vale
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