efm Logistics is seeking a Customer Service Manager to lead and grow a high-performing VIC Customer Service team. You will coach IAMs, maintain service excellence and drive continuous improvement initiatives to deliver a best-in-class customer experience.
The role focuses on coaching, performance reviews, and alignment across teams to ensure consistent processes and successful onboarding of recent customers post-implementation.
📌 Customer Service Leader, Logistics Melbourne
🏢 Efm
📍 Melbourne
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