We are looking for a motivated Remote Travel Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress‑free and enjoyable journeys.
Position Description
Work remotely, full time, based in Australia – Remote, NW. Contract type: Permanent. Location: Australia – Remote.
Key Responsibilities
Respond to client inquiries via email, phone, and messaging systems
Process itinerary changes, cancellations, and special travel accommodations
Provide accurate guidance on travel requirements and agency policies
Conduct proactive check‑ins with clients ahead of travel dates
Efficiently manage and resolve customer concerns with professionalism
Ideal Candidate Profile
Customer‑first mindset with robust communication skills
Experience in customer support, hospitality, or tourism preferred
Reliable, organized, and capable of multitasking
Comfortable navigating online systems and digital booking tools
Passionate about travel and delivering excellent service
Perks & Advantages
Work‑from‑home flexibility
Flexible schedule
Training and mentorship
Growth opportunities within a growing travel company
Access to industry discounts and travel advantages
Positive and team‑oriented culture
Travel
Content may be required to travel occasionally.
📌 Remote Adventure Travel Planner Sydney
🏢 Elite Escapes
📍 Sydney
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