Lifestyle Communities is seeking an experienced Contact Centre Manager in Melbourne to lead a team delivering empathetic, high‑quality customer interactions. You will shape the automation and AI strategy, manage recruitment and performance, and drive a single operating model across channels.
Bring 5+ years leading contact centres, solid experience with AI in service, and a track record in change management.
📌 Contact Centre Melbourne (Australia)
🏢 Lifestyle Communities
📍 Australia
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