Townsville GP Superclinic is seeking a Full Time Medical Receptionist for our busy General Practice on Charters Towers Road, Hyde Park. Previous Healthcare industry experience preferable, however hospitality Reception/Administration or Customer Service skills suit also. Roster full time – shifts during clinic opening hours (38 hrs p/wk) Flexibility is required with shifts (that range between 6 and 8 hours) rostered mornings, afternoons, some evenings and rotational weekends, to cover Practice hours. Practice hours are between 7.30am and 10pm.

Duties include, but are not limited to:
· Answering incoming calls, busy switchboard and skilled emails
· Booking appointments on health-based software, assisting patients with enquiries and kiosk check in
· Meeting and greeting clientele in a friendly manner
· General cleaning and upkeep of practice areas, following strict infection control requirements, stock take and restocking of supplies
· Screening of presenting patient
· Liaising with Allied Health and other service providers (specialists, aged care to assist with patient care management)
· Willingness to learn, be directed and follow procedures
· Dealing with patient enquiries, delays and rescheduling,



over the phone and in person, including challenging situations
· Filing, scanning, copying
Chance to learn higher duties.
· Providing support / assistance to our healthcare professionals
The successful applicant must also have:
· Exceptional customer service skills, with a polite manner, and empathic nature
· Enjoy a quick-paced environment
· Ability to remain calm under pressure, with a positive and enthusiastic disposition
· Demonstrate outstanding organizational / time management skills, with the ability to multi-task
· A commitment to on-the-job training and ongoing learning and development
· Take pride in their written and verbal communication skills, paying attention to detail
· Willing to take direction and work collaboratively as part of a Team
· Intermediate computer knowledge/skills
· Ability to show empathy towards others and a general desire to assist patients, co-workers and professionals
· Current driver licence for errands (automatic work car)
· Australian citizenship or permanent residency essential
Please note only shortlisted applicants will be contacted.

📌 Fulltime Medical Receptionist Assist With Weekend And After Hours Rotation Townsville (Australia)
🏢 Nicholl Holdings Pty.
📍 Australia