Start ASAP for 8 weeks - with a possibility of extension if all going well.
$42 + Super hour (weekend rates apply)
Based at Fiona Stanley Hospital - right near train!
Roster over 7 days: Monday – Sundays
Shifts between the hours of 07:00am and 4:00pm with occasional rostering in ED
PM shifts of 2:00pm – 10:00pm on rotational basis.
PLEASE NOTE roles require significant amount of walking 60% and 40% computer work.
Duties:
Meet with eligible public hospital patients to discuss and facilitate private health election options.
Conduct private health fund eligibility checks and confirm patient cover details.
Complete, process and maintain patient documentation, ensuring accurate record keeping and data entry.
Provide private patient information packs and explain available advantages and incentives.
Collect required patient payments and assist with Medicare eligibility enquiries where applicable.
Update internal tracking systems, spreadsheets and databases with patient and policy information.
Scan, upload and distribute documentation to relevant hospital systems and stakeholders.
Liaise with patients, families, health funds and hospital staff to ensure a smooth admission and billing process.
Monitor current, day stay and repeat patient admissions to identify private health prospects.
Support revenue outcomes through accurate administration and timely processing of patient information.
You will have:
Well-developed communication negotiation and interpersonal skills including the ability to liaise effectively with patients and all levels of staff.
Excellent customer service focus and ability to work positively and effectively as part of a team.
Demonstrated organisational skills and the ability to manage high work standards and meet Key Performance Indicators and deadlines.
Practical experience using computers including the use of word processing and excel.
It would be an advantage if they have knowledge and understanding of health care financial systems and processes. However, training will be provided.
NPC within 3 months old
Desirable: HE Number
To apply:
Email Kim your resume and please include:
Available start date
Any leave planned over next 8 weeks?
Confirm you are ok with 60% walking in this role and shifts across a 7 day roster?