We are seeking an experienced Administration Officer to lead a small reception team while providing high-quality administrative and customer service support in a busy operational setting.

This role is responsible for the day-to-day supervision of reception operations, including staff scheduling, workflow coordination and maintaining qualified customer service standards.

You will be responsible for rostering and coordinating two Reception staff, acting as the key link between the reception team and the Area Manager.

You will have excellent customer service skills and be confident managing complaints, responding to enquiries from members of the public, and liaising with internal stakeholders.

Day-to-day duties will include processing invoices, checking freight deliveries, maintaining accurate records, and managing incoming emails and phone enquiries.

Key Responsibilities
Supervise and support a small reception team
Manage daily reception operations and staff rostering
Provide exceptional customer service and respond to enquiries professionally
Resolve customer issues efficiently and maintain positive stakeholder relationships
Coordinate calendars,



emails and administrative workflows
Maintain accurate records and perform high-volume data entry
Prepare reports, spreadsheets and other administrative documentation

Skills & Experience
Previous administration and team supervision experience
Strong communication and interpersonal skills
Advanced customer service skills with a solutions-focused approach
Proficiency in Microsoft Office
Solid data entry and records management capability
Experience using business systems and databases
Ability to quickly learn new systems and technologies
Experience preparing reports and working with spreadsheets

Key Site Information

The site contains asbestos, and restrictions apply to movement around certain areas. The site is subject to ongoing monitoring, and the human health risk level is considered very low in approved access areas.

As part of the recruitment process, shortlisted candidates will be required to meet with the onsite WHS&W; Officer to discuss site-specific requirements and review the asbestos register prior to accepting an offer.

📌 Integrity Staffing Reception/administration Coordinator South Perth
🏢 Integrity Staffing
📍 South Perth