Agency Administrator / EA to Head of Agencies
Job Description
Agency Administrator / EA to Head of Agencies | Underwriting Agency | Melbourne, Western Suburbs | $100k to $110k + super
About the Organisation
Our client is an established Melbourne-based underwriting agency, writing personal lines business through brokers on behalf of an insurer partner.
The business is growing and is adding to its underwriting and broker support team.
About the Role
You'll run the administration behind the agency's broker distribution as its broker panel grows.
You'll also act as EA to the Head of Agencies.
Responsibilities include:
Onboarding brokerages and users, including platform logins, access and password support
Sending welcome packs, PDS, TMD and reference material to brokers
Keeping the broker database current as broker staff join, leave and move
Preparing the monthly insurer bordereau
Handling broker enquiries and escalations
Supporting the Head of Agencies' diary and distribution strategy
About You
You've held a similar role at an underwriting agency or insurer.
You're highly organised with robust attention to detail.
Ideally you'll bring:
Broker onboarding or distribution administration experience
Experience with bordereaux, broker portals or policy systems
EA or executive support experience
What's on Offer
$100k to $110k + super
A central role in a growing distribution team
Working directly with the Head of Agencies
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