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Functional area: Service
Onsite or Remote: Hybrid
Country/Region: AU
Location:
Kalgoorlie, WA, AU, ****
Company name: Epiroc
Date of posting: Oct 27, ****
Lead People.
Drive Performance.
Deliver Customer Success.
Are you an experienced mining services leader ready to take the next step in your career?
At Epiroc, we are at the forefront of innovation in mining and infrastructure equipment, delivering world-class solutions that help our customers operate safely, sustainably, and productively.
With a strong reputation for technical excellence and customer partnership, we are looking for an exceptional leader to join our team as Service Centre Manager in Kalgoorlie.
This is an exciting opportunity to lead a high-performing service operation in one of Australia's most significant mining regions.
You will play a critical role in driving operational performance, developing your team, strengthening customer relationships, and ensuring outstanding service delivery across the Goldfields.
About the Role
As Service Centre Manager, you will be responsible for the overall leadership and performance of the Kalgoorlie Service Centre.
You will oversee the safe and efficient delivery of service operations, manage customer expectations, drive financial performance, and foster a culture focused on accountability, teamwork, and continuous improvement.
Working closely with customers, technicians, and regional leadership teams, you will ensure Epiroc remains the partner of choice for aftermarket support and equipment maintenance services.
Key Responsibilities
Lead and develop a team of service professionals, fostering a culture of safety, accountability, and high performance
Build and maintain strong customer relationships through consistent service excellence
Manage operational activities to ensure safety, quality, productivity,



and financial targets are achieved
Monitor and control service costs, labour utilisation, Work in Progress (WIP), and resource allocation
Drive continuous improvement initiatives to optimise service delivery and business outcomes
Ensure compliance with Epiroc and customer health, safety, environmental, and quality standards
Deliver accurate operational and financial reporting, including KPI monitoring and performance analysis
Support business growth through identifying opportunities to improve customer value and operational efficiency
About You
To be successful in this role, you will bring a combination of strong technical knowledge, leadership capability, and commercial acumen.
You will ideally possess:
Mechanical trade qualification or equivalent technical background
Proven leadership experience within mining, heavy equipment, maintenance, or related industries
Strong understanding of surface and/or underground mining equipment maintenance and repair practices
Experience managing operational budgets, labour performance, WIP, and service profitability
Demonstrated ability to lead teams through change, coach employees, and build engagement
Strong communication, planning, and organisational abilities
High level of computer literacy and proficiency with service management systems and reporting tools
Why Join Epiroc?
At Epiroc, our people are our greatest asset.




We invest in our employees and provide opportunities for career growth across Australia and our global business.
Our employees enjoy:
Competitive salary package
Company vehicle
Salary continuance insurance
Novated leasing options
Paid parental leave
Education assistance and professional development support
Employee Assistance Program (EAP) for you and your family
Career advancement opportunities within a global organisation
A culture built on innovation, collaboration, and customer success
About Epiroc
Epiroc is a leading productivity and sustainability partner for the mining and infrastructure industries.
We develop and provide innovative equipment, consumables, and services for surface and underground mining, civil construction, infrastructure projects, and natural resource operations worldwide.
Our mission is simple: helping our customers succeed while driving the transformation toward a more sustainable future.
It all starts with people.
The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population.
To succeed, we need to speed up the shift towards more sustainable mining and construction industries.
We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and protected equipment, digital solutions, and aftermarket support.
All new thinkers are welcome.
We are looking for those who want to develop, grow, and dare to think new.
In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation.
We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working.
This is how we do business for a sustainable future.
Learn more at
#J-*****-Ljbffr

📌 Service Centre Manager (Western Australia)
🏢 Epiroc
📍 Western Australia