CommBank is seeking an Executive Manager for the Indigenous Customer Assistance Line (ICAL) to lead a high-volume specialist contact centre and drive customer, people and risk performance.
You will champion First Nations customer advocacy and collaborate with Indigenous leaders and internal partners.
You will oversee operational excellence, data-driven decision making and transformation initiatives, ensuring inclusive and culturally protected leadership across the team.
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📌 Executive Leader, Indigenous Customer Care (Sydney)
🏢 NIT
📍 Sydney
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