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Join the team at the heart of Adbri Concrete's Adelaide operations.
We are looking for a Customer Service Officer to join our Thebarton concrete order office.
You will be the first point of contact for our customers.
You will help make sure orders are delivered in full and on time (OTIF) across the Adelaide concrete market, with great service on every call.
You will join a friendly, supportive team in a company that celebrates its people.
The role offers a competitive salary.
Key Responsibilities
Provide excellent customer service over the phone
Answer more than 100 customer calls professionally and efficiently each day
Process customer orders and prepare quotes
Work closely with the allocation team to achieve OTIF deliveries
Maintain safety, health and environmental standards
What You Will Bring
A friendly and professional manner at all times
Accuracy and attention to detail
The ability to prioritise tasks and manage your time
Quick, practical problem-solving skills
A team-first attitude
Knowledge of the Adelaide metropolitan area
Creating and Supporting a Diverse Workforce
Adbri recognises that diversity in our workforce drives innovation,



encourages creativity and better equips us to respond to the challenges facing our industry.
We are committed to increasing diversity within our workforce and our industry as a whole and as such, we welcome and strongly encourage applications from women and Indigenous people.
Our Business
Adbri is a leading supplier of premixed concrete, aggregates and sands to the commercial, industrial, civil and residential construction sectors.
With plants and quarries in South Australia, Northern Territory, Queensland, Sydney and Melbourne metropolitan areas and northern New South Wales, Adbri supplies quarry products and premixed concrete customers at exacting standards.
Adbri is a constructions materials and industrial minerals manufacturing company who has been building a better Australia since ****.
Adbri's portfolio of respected brands employs over **** people nationally and provides the cement, lime, concrete, aggregates, concrete products and industrial minerals that allows us to be always ready for the next challenge.
Deliver exceptional customer service through phone and email interactions.
Collaborate with local teams to solve problems and create seamless customer experiences.
Join a dynamic, family-oriented company focused on growth, innovation, and employee development.
With Kennards Hire You CanAs a company that's been around since ****, we know what matters most:



family and it's at the heart of everything we do.
We're the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches.
Our mission is clear: we want to be the best hire company in the world.
We're committed to growing sustainably and innovating in ways that benefit our people, our customers and our business.
And at the end of the day, we're all focused on delivering what we say we will do – make our customers' jobs easy.
About the roleAs a Customer Service Agent, you will play a crucial role in delivering exceptional customer service by;
Providing timely solutions via phone, email, and digital channels.
Collaborating with operations for seamless customer experiences.
Handling inquiries, quotes, escalations, and equipment breakdown support.
Managing details, schedules, and building strong customer relationships.
About youYou are passionate about customer service, thrive in a dynamic environment, and want to be part of a family-oriented company that values growth and innovation.
Customer service experience, including digital, phone, and email.
Dedication to exceptional service and solid customer focus.
Proficiency in communication, MS Office tools, and problem-solving.
Detail-oriented, adaptable, and skilled in multitasking.
Motivated to excel in a phone-based role, with administrative expertise.
Available to work weekends (the role has staggered shifts on a rotating roster including weekends and early and late shifts).
Join our team ... [content truncated for brevity]
#J-*****-Ljbffr

📌 Retail Auto Parts: Customer Sales & Service Pro (Adelaide)
🏢 GPC Asia Pacific
📍 Adelaide