About the Company
Our client is an established industrial manufacturing business in Melbourne, producing manufactured goods and working with a supplier base for purchased components.
The business is focused on product conformity, customer satisfaction and continuous improvement, creating an opportunity for an experienced Quality Manager to lead the quality function and build a strong culture of quality across the operation.
About the Role
The Quality Manager will lead the Quality Management System and ensure all manufactured products, purchased components and finished goods meet specified quality standards and ISO **** requirements.
The role will partner closely with operations, engineering, procurement and product development to uphold product conformity, customer satisfaction and regulatory compliance.
This is a hands‐on leadership opportunity for a quality professional who enjoys owning the system, leading a team and driving measurable improvements in quality performance.
Key responsibilities include:
Developing, implementing and maintaining the QMS in line with ISO ****, including process mapping, documentation, audits and continual improvement
Owning and maintaining ISO **** certification
Implementing and overseeing quality control systems and standards to meet customer specifications and compliance obligations
Overseeing inspection, testing and evaluation of finished goods and component parts
Managing the quality aspects of the PPAP process, ensuring documentation is correct and reviewed
Leading root cause investigations and corrective and preventive actions
Championing supplier quality management,



including supplier audits nationally and internationally
Managing customer complaints and feedback through to investigation and prevention of recurrence
Conducting internal, process and product audits, including scheduled product testing with Product Development
Driving improvement in quality KPIs
Working with the Safety, Health and Environment Manager to maintain and improve the integrated management system
Leading, training and developing the quality team, and running quality forums across the business
Ensuring accurate quality documentation, including audit results, inspection records, control plans and change management
Skills & Experience
To be successful in this role, you will have:
Degree qualification in Engineering, Science, Quality Management or a related technical field
Experience within a manufacturing environment managing QMS elements aligned to ISO ****
Experience with quality assurance and quality control systems, including inspection, testing, auditing and supplier quality
Experience coordinating or leading internal or external audits
Familiarity with continuous improvement tools such as root cause analysis, corrective action, Six Sigma and SPC
Strong data analysis, problem‐solving and decision‐making skills
Clear and persuasive communication skills, with the ability to influence stakeholders
Solid leadership presence and the ability to promote a culture of quality and continuous improvement
Calm, decisive approach when managing nonconformances and customer‐impacting issues
Highly organized with strong attention to detail
Willingness to travel within Melbourne, and nationally and internationally for supplier audits

📌 Quality Manager (Melbourne)
🏢 Sharp & Carter
📍 Melbourne