Country Care Group (CCG), founded in ****, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged. With over 130 member stores across Australia, we are known for delivering cutting-edge healthcare solutions and exceptional customer service.
We are seeking a full time Warehouse & Service Technician to join our dynamic team based at Tweed Heads, NSW.
As the Warehouse & Service Technician, you will be representing the company brand by ensuring efficient and friendly delivery, installation and repair of healthcare equipment. Excellence in service and working effectively and contributing to team goals is a key requirement of this role. You will also play a key role in ensuring efficiency in warehousing.
A National Police Check, NDIS Worker Screening Check and COVID-19 vaccination status are required for this position.
Key Responsibilities:
As the Warehouse Assistant, you will:
Deliver excellence in customer service to actively promote sales of products and services
Clean hire equipment in accordance with company
Receive and dispatch stock promptly and accurately
Unpack, label, and store goods
Perform basic repairs and maintenance on products
Operate a stock picker to store and retrieve stock safely
Drive a van to deliver and collect healthcare equipment to homes, hospitals, and healthcare facilities
Adhere to company policies and procedures
Country Care Group (CCG), founded in ****, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged. With over 130 member stores across Australia,



we are known for delivering innovative healthcare solutions and exceptional customer service.
We are seeking a full time Warehouse & Service Technician to join our dynamic team based at Tweed Heads, NSW.
As the Warehouse & Service Technician, you will be representing the company brand by ensuring efficient and friendly delivery, installation and repair of healthcare equipment. Excellence in service and working effectively and contributing to team goals is a key requirement of this role. You will also play a key role in ensuring efficiency in warehousing.
A National Police Check, NDIS Worker Screening Check and COVID-19 vaccination status are required for this position.
Key Responsibilities:
As the Warehouse Assistant, you will:
Deliver excellence in customer service to actively promote sales of products and services
Clean hire equipment in accordance with company
Receive and dispatch stock promptly and accurately
Unpack, label, and store goods
Perform basic repairs and maintenance on products
Operate a stock picker to store and retrieve stock safely
Conduct stock-take duties
Invoice stock
Drive a van to deliver and collect healthcare equipment to homes, hospitals, and healthcare facilities
Undertake housekeepingAdhere to company policies and procedures
As the Service Technician, you will:




Inspect and diagnose faults in a range of healthcare equipment including hospital beds, lifter chairs and scooters
Repair and service a range of healthcare equipment
Undertake efficient scheduling, time management and administrative duties
Deliver excellence in customer service to a diverse range of people including individual in-home clients or professional facilities
Provide customers with the information they need to make informed decisions regarding repairs and servicing
Test and Tag equipment in the warehouse, at facilities and individual homes in accordance with Australian Safety Standards
Travel within the region to service, repair and deliver equipment.
Essential:
Excellent customer service skills with ability to develop a quick rapport with a diverse range of people
Have basic knowledge of tools
Good written and verbal communication skills
Unrestricted drivers licence
Adhere to Australian road rules
Maintain a current & satisfactory National Police Check
Maintain a current NDIS clearance
Excellent written and verbal communication skills
Strong computer skills and experience in MS Office suite of products
Fully Vaccinated against COVID-19
Current Flu vaccination.
Highly Desired:
Experience working in a service technician, warehousing, manual labouring role
Microsoft Business Central WMS
Electrical Test & Tag Licence
Experience in serving and repairing auto electrical equipment
Benefits:
Join a supportive team with long term career potential
Great work life balance - no weekend work
Career growth and development through our Leadership Academy.
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📌 Warehouse & Service Technician (New South Wales)
🏢 The Country Care Group
📍 New South Wales