This is the main in office role, responsible for running the facility day to day.
Key responsibilities
Renting units: giving tours, explaining unit sizes and pricing, and processing rental agreements
Handling payments, billing, and collecting overdue accounts
Managing delinquent units, including sending notices and arranging lien sales or auctions where the law allows
Keeping the property clean, safe, and well maintained
Monitoring security systems, gates, and cameras
Marketing the facility and responding to phone and online enquiries
Reporting occupancy, revenue, and expenses to ownership or head office
Supervising assistant managers or casual staff
Greeting customers and answering questionsProcessing payments and updating the management software
About you
Customer service and sales skills
Basic computer skills (storage management software is usually taught on the job)
Cash handling and record keeping
Reliability and attention to security
Ability to lift moderate weight and be on your feet for parts of the day
A driver's licence, often preferred
Previous retail, hospitality, or property experience is helpful but not always required
#J-*****-Ljbffr
📌 Self Storage Manager (Sydney)
🏢 Campbelltown Storage
📍 Sydney
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