Unity Building Management and Concierge – West Melbourne VIC
Key Responsibilities
Support the Building Manager with daily building operations and administration
Assist residents and contractors from the Concierge desk
Coordinate and schedule contractors, maintenance and planned works
Manage resident and contractor communications regarding building works, outages and access requirements
Monitor outstanding maintenance items and follow up contractors through to completion
Assist with contractor access, inductions, keys and onsite requirements
Conduct routine inspections of common areas and building facilities
Assist with move-in/move-out coordination and other resident bookings
Maintain accurate building records, reports and maintenance documentation
Assist with incident reporting and operational follow-ups
Support the Concierge team with building-related enquiries and issues
Escalate faults, incidents and urgent matters to the Building Manager as required
About You
You will be well suited to this role if you are organised,



reliable and comfortable managing multiple priorities in a busy residential workplace. Previous experience in building management, facilities, property, hotels, residential concierge or a similar operational role would be highly regarded.
You will also have:
Strong written and verbal communication skills
Good attention to detail and follow-through
Confidence dealing with residents, contractors and service providers
Strong computer and administrative skills
The ability to prioritise tasks and work independently
A practical, solutions-focused approach to day-to-day building issues
A professional presentation and customer-service mindset
This is an excellent prospect for someone looking to develop their experience in building and facilities management while working alongside an experienced onsite team in a premium Melbourne CBD residential building.
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📌 Assistant Building Manager (Melbourne)
🏢 Unity Building Management and Concierge
📍 Melbourne