Who are we?
Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society.
You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.
Job Summary:
The EasternCluster Senior Manager oversee4retails and 1 hyperscale sites(IBX)which are criticalto operationsofourAustralianbusinessandalsoour customers.
Performance byadvancingour companypriorities and maximizing value through effectiveuseof company resourcesisa must.
TheCampusLead sets direction,anticipateschangeand adapts to complexities to meetcompany andcustomer expectations, including financial, service SLAs and the safety of our people.
Key responsibilities:
Plans and delegates effectively to Managers and Supervisors (BR1, CA1, SY6, SY7, SY9))
Mentors, trains and empowers leadershipteamto prioritize workloadand manage risks
Manages a team of Data Center leaders responsible for the 24/7 operational oversite and direction ofCampusencompassing both technical and engineering disciplines
Communicates importance of working safely, effectively and with high regard to human error avoidance
Manages budgets, and implements resources to complete projects and maintenance within the Data CenterCampus
Leads the teams to ensure completion to Equinix'srequiredstandards, KPI's and SLA's
Ensures correct processes are followed and all documentation is complete




Collaborates with leaders on broad-scale Regional and Global projects that have an impact on the business,working withcross-functionalteams,including Business Partners (Finance, IT, P&L;) and general contractors (e.g., looking atlargebidsandprojects with high visibilityand greaterrisk)
Communicates and coordinates activities and in office staff during complex or severe customer-impacting incidents
Makesrecommendations for incident resolution
Provides collaborative relationships with customers, and customer support teams
Display a Customer Centric mindset and ability to handle customer escalations
Leads, manages, recruits, and develops staff across multiple Data Centers
Actively contributes to and is a member of the AustralianOperations Leadership Team and AustralianRisk Council (ARC).
Qualifications, key skills and attributes:
Multi-site and/or large team leadership experience in Critical Environments
Demonstratedexperience in Leadership / Management roleswithin a complex org structure
Diploma / Degree in Engineering or related industry field or relevant certifications and experience
Deep understanding ofEquinixinfrastructure or related critical environmentsacross retail and hyperscale functions
Dedication to deliveringa greatcustomer experienceand Effective presentation skills
Experienced with budget management (headcount, capital, and expense management)
Deepunderstandingofdesign documents, contracts, and technical information
Excellent verbal and written communication skills
Overtly collaborative and team-oriented mindset foraccomplishingcomplex goals
High technical knowledge of computer software use (Microsoft applications & Email etc.)
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
Equinix is an Equal Employment Opportunity and, in the U.S., an Aff...
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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
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📌 Senior Manager, Data Center Operations (Sydney)
🏢 Equinix
📍 Sydney