Department: Workplace Safety and Recovery
Department/Agency: Department of Communities and Justice
Location: Parramatta, NSW, AU, ****
Injury Management Support Officer
Temporary Full time
Clerk Grade 3/4 Salary ($87,199 - $95,482 pa), plus employer's contribution to superannuation and annual leave loading
Your role
Assist the Injury Management (IM) team with a range of administrative activities and projects to contribute to the effective management of claims and return to work programs to support injured workers to recover at work.
What you'll do
Provide administrative support within injury management services , including return-to-work programs, to contribute to positive outcomes for the employee and ensure cost effective management of compensable claims.
Respond to enquiries, and escape and redirect issues as required, to ensure the provision of accurate information.
Assist with workers compensation claims and coordinating independent medical assessments for the injury management team.
Provide support researching and updating IM policies, procedures and guidelines.
Update and maintain the system, project plans and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible
Liaise with internal and external stakeholders to assist the injury management team with their case management.
What we're looking for
Appointments are subject to reference checks.
Some roles may also require the following checks/ clearances:
National Criminal History Record Check in accordance with the Disability Inclusion Act ****
Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act ****
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.




If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information?
Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.
We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.
We're focused on breaking, rather than managing, disadvantage.
It's work that really matters.
Applications close
Tuesday, 10th November **** at 11:59pm AEST.
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Cristina Alevris on ********** or at ******
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Olivia Alipalo on ************ or via ******
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.
This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
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📌 Injury Management Support Officer (Sydney)
🏢 the original
📍 Sydney