Love making someone's day with great service?
At Panthers North Richmond, a friendly face and great service make all the difference.
Join our team and help make every visit welcoming, positive and memorable.
The Opportunity
As a Customer Service Attendant at Panthers North Richmond, you'll help create an enjoyable experience for our members and guests.
Working across areas including bar, café, gaming, functions and events, you'll assist with food and beverage service, cash handling and day-to-day venue operations.This is a great opportunity for a friendly and energetic individual who enjoys variety, thrives in a busy hospitality workplace and takes pride in looking after their local community.
What you'll be doing
Delivering exceptional customer service to members and guests
Processing POS transactions and handling cash accurately
Providing bar and café service, including barista duties, food preparation and meal service
Replenishing stock and collecting glasses
Performing gaming duties, including cash desk, TAB and Keno
Assisting with functions and events
Maintaining high standards of cleanliness and presentation
Supporting daily operations and working flexibly across different areas and shifts as required
About you
You're friendly, motivated and enjoy creating positive experiences for others.
You also bring:
Excellent communication and customer service skills
A positive, proactive attitude and willingness to learn
Confidence working independently and as part of a team
The ability to remain calm, adapt and solve problems in a busy environment
Professional presentation and grooming




Current RSA and RCG qualifications, or a willingness to obtain
Confidence handling cash accurately
Basic computer skills
Why you'll love working with us
At Panthers, our PRIDE values shape everything we do: being Skilled, treating everyone with Respect, Inspiring one another, remaining Dedicated to our members, guests and community, and delivering Exceptional experiences.
Our people are the key to our success.
That's why we're committed to creating a workplace where you feel supported, recognised and encouraged to grow your skills and build your career.
As part of the Panthers team, you'll enjoy:
40% discount at all Panthers-owned food outlets and free post-mix while on shift
20% discount on Panthers merchandise and the pride of being part of a Premiership-winning team
Exclusive offers and discounts with a range of accommodation, retail, dining and entertainment providers
Reward and recognition programs that celebrate outstanding contributions
Wellbeing Leave for part-time and full-time employees
Purchased Annual Leave for eligible part-time and full-time employees
Staff social events and opportunities to connect with your teammates
Free onsite parking
About Us
Panthers is a not-for-profit organisation, heavily focused on our members, their guests and our community.
While Panthers has grown exponentially over the years, our priority has always remained to provide an exceptional customer experience and to become a leading contributor of spirit, support and opportunity within the North Richmond community.
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📌 Customer Service Attendant (Sydney)
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