28 Oct
|
RACV
|
Queensland
Salary + OT Penalties | Discounts on RACV products and resorts
Permanent Full Time position
Salary + OT Penalties | Discounts on RACV products and resorts
Join a large & trusted Australian Brand
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, helpful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Noosa Resort in the Sunshine State, close to pristine beaches, quaint villages, and breathtaking hinterland, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
An exciting opportunity has arisen for a hospitality superstar totake the next step in your careeras a Food & Beverage Team Leader. You will effectively oversee the day-to-day F&B; operations toelevate the guest experience and deliver a high standard of quality service.
You will be adaptable with a 'can-do' attitude. As a team leader, you'll lead by example, be committed to best practice, display a passion for hospitality and motivate the team to deliver outstanding service & being attentive at all times throughout their shift.
This could be just the right role for you?
Reporting to the Food & Beverage Supervisor, you'll be an integral part of our Food & Beverage teamand your key responsibilities for the role include:
Providing 'hands on' leadership and ensure the team deliver a consistent high standard of customer service
Directing and assisting F&B; Attendants to carry out the daily duties required to operate the outlet
Liaising between Management, kitchens,
conference and events, bar and staff to proactively prevent issues arising and effectively resolve issues as they occur
Balancing the float and takings and completing the end of day reports
Minimise breakages, wastage of food, beverage and consumable goods
Manage difficult situations including customer complaints and intoxicated guests
Ensuring staff complete training requirements
Report hazards & risks to maintain a safe workplace
Ability to perform physical requirements of the role, eg working on your feet & heavy lifting
This is a Full Time position, working a 38 hour per week roster. Shifts will predominately be 2.00pm - *****pm with weekend availability essential.
What you'll need to be successful
Previous experience in a food & beverage team leader role with in a 4-5 resort or similar environment
Certificate III or IV qualification in hospitality, desirable
RSA Certificate, essential
Demonstrated ability to lead a team to follow procedures and provide on-the-job training
Barista, food & beverage knowledge & skills
Knowledge of food & beverage procedures, sequence of service, table settings, order taking, bookings, billings & POS experience
Strong communication, attention to detail, time management and conflict resolution skills
Excellent personal presentation
We are Offering
Salary + penalties for evenings, weekends & public holidays
Uniforms provided and laundered on site
Free parking on-site
Enjoy generous staff discounts within the resort
Long term career opportunities
Monthly employee reward and recognition program
Employee discounts on RACV products & services, including insurance and our portfolio of 9 resorts
The RACV difference
Challenge yourselfwith diverse work and go further than you thought at RACV.
#J-*****-Ljbffr
📌 Food & Beverage Team Leader | F&B (Queensland)
🏢 RACV
📍 Queensland