ABOUT THE OPPORTUNITY
TAG Heuer: the Swiss Avant-Garde watchmaker since ****. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records.
The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.
If you like challenges, out-of-the-box thinking and teamwork, there is a
rare
and
unique
opportunity
for you as we are currently seeking a high performing
Deputy
Boutique Manager
to join our
Karrinyup
Boutique.
Reporting to the Boutique Manager, the successful candidate will act as a brand ambassador, support and assist the Boutique Manager with all daily retail duties.
Plays an active role in the boutique,
increasing boutique sales, contributing individually
to the turnover, and bringing the team in
achieving the global objective
Analyzes the store's retail KPIs, identifies business opportunities to drive growth, implements 360° action plans to tackle them, and ensures follow-up and feedback sharing
Stays updated on the
watch industry
as well as on local /
market competitive environment
and
anticipates
the business accordingly
, leveraging business opportunities
linked to local market
Takes
full responsibility
of Boutique's
performance
on all aspects in the
absence of the Boutique Manager
Ensures team's motivation and cohesion to reach the Boutique's goals
Acts as a
point of contact
for both
teams
and boutique / Market
management,
and as a
privileged interface between both when necessary
Ensures
strong presence




on the shopfloor to support and coach the team members on the floor, provides feedback, develops them in their current roles
Promotes a
positive, inclusive, and supportive work environment
in line with
group's values
Contributes to the
successful onboarding of newcomers
Acts as Team leader
in the
absence
of the
Boutique Manager
Ensures an
outstanding service
is offered to all visitors in store;
trains, develops, and debriefs
teams around
Client Experience excellence
Embodies the Tag Heuer's
brand DNA
and acts as a
passionate Brand Ambassador
in and outside the boutique
, especially at
events
Defines proactively
grooming, attitudes
, and
Visual Merchandising
in line with luxury standards and internal guidelines
Leads the team
to develop
long-term relationships
with
clients
Sets and follows clienteling action plans
(outreaches, appointments, sales from appointments...)
Ensures qualitative client data collection
and leverages the data to address clients in a
personally
relevant way, capitalizing on all
opportunities
to grow the business
Plans and participates to events
in line with brand strategy and guidelines
Oversees the boutique operational processes, front and back,
in line with internal guidelines (inventory, cash, security, store opening and closing...) with full autonomy
Ensures
compliance
with
internal




control
policies
Supervises the store expenses and maintenance
Shows proactivity to
challenge and improve processes
ABOUT YOU
At TAG Heuer, we are looking for talents who are creative, energetic, pragmatic, results-orientated and who balance well the 'think' and 'do'. While technical expertise is very important in everything we do, personality matters a lot to us: bring your own style & charisma!
To be successful in this position, you will possess the following:
Management experience
in a
luxury/retail environment
Mastery of
selling skills
Mastery of
sales KPIs
Knowledge of
Brand DNA & history
Knowledge of
Brand Collections
Creative business driver
, results-oriented
Client-centric mindset
, focused on recruiting new clients and growing the active
client base
Excellent
interpersonal
and
communication
skills
Able to effectively
lead a team
, able to coach and develop a high-performing team
Agile manager, able to
multi-task
in a fast-paced environment
Flexibility
, rapid learner
Autonomy, sense of
ownership
Pragmatism
and resilience
As a TAG Heuer Ambassador, you are passionate about new trends in lifestyle, arts, new technologies and sports.
LVMH W&J; and TAG Heuer is an equal opportunity employer. We are committed to provide a culture that is diverse, inclusive and respects and celebrates our differences. All applicants will be considered for employment without regard to ethnicity, sexual orientation, gender identity, religion, family or parental status or disability status.
Due to a high volume of interest, only shortlisted applicants will be contacted.
#J-*****-Ljbffr

📌 Deputy Boutique Manager (Perth)
🏢 LVMH Watch and Jewellery
📍 Perth