Post Placement Support Officer - Employment Services
Want a role where you actually see the impact of your work every single day?
At MADEC, we don't just help people into jobs - we support them to stay there, grow, and build a better future. We're looking for a Post Placement Support Officer to join our team in the Goulburn Murray Region, who will play a key role in creating long-term employment success stories.
Location Flexibility: This role can be based at any of our full-time MADEC offices in Shepparton, Echuca, Seymour or Wangaratta, offering flexibility to work from a location that suits you.
About the Role
As a Post Placement Support Officer, you'll play a vital role in helping participants succeed in employment. Through proactive support, early intervention and strong relationships with participants and employers, you'll help people navigate challenges, overcome barriers and build sustainable, long-term employment.
You'll also maintain oversight of participants' progress towards employment outcomes, identifying risks, recognising opportunities and coordinating timely action to keep placements on track. With a strong focus on support, intervention and outcome caretaking, you'll contribute to positive participant experiences and strong site performance.
What You'll Be Doing
Provide ongoing, tailored post-placement support
Conduct regular check-ins to keep participants on track
Identify challenges early and step in with solutions
Re-engage and re-place participants if needed
Working with Local Employers




Build strong relationships with local employers
Support workplace integration and performance
Mediate issues and keep placements on track
Coordinate wage subsidies where required
Outcomes & Compliance
Ensure documentation is accurate and audit-ready
Monitor hours and intervene where outcomes are at risk
Collaborate with internal teams to maximise performance
Work closely with Job Coaches and site teams
Contribute to performance discussions and improvements
Share insights to improve participant outcomes
What You'll Bring
Strong people skills, you build trust quickly
A proactive, solutions-focused mindset
Outstanding time management and attention to detail
Ability to work with diverse participants and stakeholders
Comfortable working with data, targets, and compliance
Current Driver's Licence
National Police Check
Working With Children Check (or willingness to obtain)
Certificate IV in Employment Services
Who we are
MADEC is a not-for-profit organisation with over 50 years of experience supporting individuals experiencing disadvantage. Through our Employment Services, Education & Training, Labour Hire, PALM Scheme, and Indigenous Programs, we create pathways to sustainable employment and stronger communities.
Why Join MADEC?
Make a genuine difference in the Shepparton community
Join a supportive, values-driven team
Be part of a growing organisation with strong purpose
Play a key role in long-term employment success, not just placements
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📌 Post Placement Support Officer - Employment Services (Shepparton)
🏢 Madec Australia
📍 Shepparton