Join the Leadership Team - Assistant Store Manager Chatswood Chase (NEW STORE OPENING)
Be part of our newest Koko Black store - opening soon at Chatswood Chase!
Koko Black Group is continuing to grow, and we're looking for an exceptional Assistant Store Manager to join the leadership team at our brand-new location at Chatswood Chase.
If you're passionate about premium customer experiences, love developing high-performing teams and thrive in a fast-paced retail environment, we'd love to hear from you!
Why You'll Love Being Part of Koko Black Group
Supportive team culture
- values-led, collaborative and focused on your growth
Surrounded by chocolate
- plus enjoy a sweet 40% team member discount
Real career opportunities
- we invest in, develop and promote our people
An exciting new store
- be part of launching Koko Black at Chatswood Chase
Make your mark from day one
- help build the team, culture and customer experience of our newest location
This is your opportunity to help build something special from day one.
Your Role as Assistant Store Manager
As our Assistant Store Manager, you'll work closely with the Store Manager to launch our new Chatswood Chase location, create exceptional customer experiences and inspire your team to deliver operational excellence.
You'll play an important role in establishing a positive team culture, supporting daily operations and bringing the Koko Black experience to life from day one.
You'll:
Lead by example
- deliver exceptional customer experiences and inspire your team to do the same
Coach and develop
- support the recruitment, onboarding and development of a passionate, high-performing team
Create a positive culture
- foster an engaging, inclusive and collaborative team workplace
Drive commercial performance
- support sales targets, budgets and key performance indicators
Maintain premium standards
- ensure exceptional visual merchandising,



product presentation and store operations
Support store operations
- assist with stock management, rostering, compliance and day-to-day store performance
Step up as a leader
- confidently lead store operations in the Store Manager's absence
Create memorable Koko Moments
- bring our passion for premium chocolate and exceptional service to life for every customer
About You
You'll bring:
Previous retail leadership or supervisory experience, ideally within premium retail, hospitality or a customer-focused environment
A passion for coaching, developing and bringing out the best in your team
Strong commercial awareness and the ability to drive results
A customer-first mindset and a love for creating memorable experiences
Energy, adaptability and excitement about launching a brand-new store
Confidence working in a busy, high-traffic retail environment
A proactive, hands-on leadership style and the ability to work collaboratively with your Store Manager
Availability to work a flexible roster, including evenings, weekends, public holidays and peak trading periods
Bilingual language skills, particularly Mandarin or Cantonese, would be highly regarded and an advantage in connecting with our diverse customer base
Be Part of Something Special
At Koko Black Group, we believe in craftsmanship, curiosity and connection. As we continue to grow, we're looking for passionate leaders who want to make an impact and help shape the next chapter of our story.
This is your opportunity to take the next step in your leadership career, be part of launching a brand-new store and help create something special from the very beginning.
If you're ready to inspire a passionate team, create memorable Koko Moments and grow your career with Koko Black Group, we'd love to hear from you.
Apply now to join Koko Black Group as our Assistant Store Manager at Chatswood Chase and help us create moments of magic, one chocolate at a time!

📌 Chatswood Chase (New Store Opening) - Assistant Store Manager (Sydney)
🏢 Koko Black
📍 Sydney