We are looking for a customer-focused
Lending Specialist
to join our growing team. In this role, you will be responsible for originating and assessing personal loan applications, providing outstanding service to customers, and contributing to the continued growth of the business.
Working within a high-performing and collaborative environment, you will support customers throughout their lending journey while applying sound credit judgement and delivering positive customer outcomes.
What your day will look like
Assess and manage personal loan application from submission through to settlement.
Complete credit analysis and lending assessment in line with credit policy.
Deliver exceptional customer experiences and build lasting customer relationships.
Support loan management activities throughout the customer lifecycle.
Identify opportunities for process improvement and operational efficiencies.
Identify opportunities to improve processes and enhance the customer experience.
Contribute to team lending growth while maintaining service level agreements and quality standards.
Support a strong risk and compliance culture by adhering to policies, procedures and regulatory requirements.
Enough about us, lets talk about you
You will be motivated by helping customers and thrive in a rapid-paced lending environment. You enjoy balancing customer service with credit decision-making and take pride in achieving strong business outcomes.
You will ideally bring:
Experience in consumer lending, credit assessment or financial services.
Strong customer service and communication skills.
Ability to assess information and make sound lending recommendations.
Strong attention to detail and problem-solving capability.
Ability to work collaboratively within a team environment.
At Liberty Group,



we celebrate people bringing their most genuine and authentic selves to work. We're proud of the
diverse and inclusive culture
we have built, supported by initiatives across gender equality, disability, LGBTQIA+, mental health, and cultural inclusion. We acknowledge and value the contribution of Indigenous Australians, Torres Strait Islanders, and other cultural minority communities as part of our mission to help people #GetFinancial.
We strive for diversity and inclusion within our workforce and deliver a number of initiatives for our community. We are proud to be endorsed by Work180 and a certified B Corporation. We are thrilled to be finalists in the Australian Employer of Choice and HR Team of the Year Awards - we will never be finished making Liberty the best place to work. We believe it's the little extras that can make a big difference in helping our team meet their needs. There's more to working at Liberty than just great financial rewards - we provide access to a large number of great benefits such as:
Wellness perks
including counselling, yoga, meditation, health checks, massages, private health and gym subsidies
Social culture
with themed lunches, EOFY/EOY parties, and corporate casual dress
Community groups
such as Pride Network (LGBTQIA+), Women in Leadership, and Green Stars (environmental enthusiasts)
Opportunities to give back
through Lend‐A‐Hand initiatives
Career acceleration
with structured progression opportunities and access to online development courses
Daily extras
like lunches, coffee, fruit, and snacks always available
Liberty is an equal opportunity employer. We encourage applications from all people, regardless of race, gender, religion, age, sexual orientation, gender identity, or disability.
Only shortlisted candidates will be contacted.
#J-*****-Ljbffr

📌 Lending Specialist (Melbourne)
🏢 MoneyPlace
📍 Melbourne