The Department of Government Services in Ballarat is seeking an Escalations Officer to evaluate and respond to consumer complaints and input from the public. You will act as frontline service for Consumer Affairs Victoria and assist with dispute resolution under applicable legislation.
The role supports continuous improvement of the Information and Dispute Services Centre and the regulation of markets, providing consumer protection services and contributing to a risk‐based, intelligence‐led
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📌 Escalations Specialist – Public Consumer Protection (Ballarat)
🏢 Department of Government Services
📍 Ballarat
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