HAMBS in Adelaide is seeking a Product Support Analyst to provide advanced technical support for live products and services. You will act as a third-line specialist, performing root-cause analysis, diagnosing incidents, and collaborating with Product, Engineering, Platform, Security, and Operations teams to implement permanent solutions.
You will lead major incidents, improve observability, and ensure readiness for current releases, with a focus on delivering a reliable and high-quality customer
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📌 Product Support Analyst - Remote Incident & Reliability Lead (Adelaide)
🏢 HAMB Systems
📍 Adelaide
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