Most care partners carry a big caseload and chase allied health from outside the building. At Avanza Care, you'll work right alongside our own allied health team, and alongside the clinical lead you can go to on complex clients.
Our focus is helping clients get stronger, stay protected and keep living the life they want at home - we are wellness and reablement focused first. We're a young Support at Home service, which means you won't be inheriting years of bad habits. You'll help us build it from the ground up.
Avanza Care is taking a fresh approach by embracing the philosophy of Support at Home which is to embed wellness and reablement into care planning and empower our clients to invest in themselves by regaining/maintaining strength, balance, mobility and independence. We are looking for a care partner who will also embrace this fresh approach to care management.
What you'll do
Own a caseload of Support at Home clients, from onboarding through to review
Build care plans, service agreements and budgets with clients and their families, so their funding is working hard for them
Coordinate the services in each plan, delivered by our team and our partner providers, and adjust quickly when needs change
Keep an eye on budgets and spending, and step in early when things start to drift
Run regular reviews and reassessments, bringing in our allied health team when a client would benefit
Be the go-to person for clients, families,



GPs and community services
Keep clear, accurate records that protect clients and stand up to audit
Help our leadership team shape how the care model works in practice
About you
Experience as a care partner, care coordinator or case manager in Home Care Packages or Support at Home
Experience with AlayaCare an advantage
Confident running your own caseload and making day-to-day calls
Strong with care planning and budgets, and you know the funding rules well
You build trust with clients and families quickly, including in the hard conversations
Calm and organised when priorities compete
Current driver licence and own reliable vehicle
You also hold - Recent National Police Check Certificate, First Aid and CPR Certificates, and are able and willing to complete on the job training to upskill and remain up to date with best practice.
What you'll get
Part-time hours: 4 days per week, flexibility on start/finish times
A mix of office time in Hyde Park, home visits, and where appropriate working from home
Kilometre reimbursement for work related travel, work laptop
Direct access to in-house allied health and clinical leadership - you're not on your own with complex clients
A small, supportive team where your experience actually shapes how things are done
Room to grow as the service grows
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📌 Care Partner - Support At Home (Townsville)
🏢 Avanti Health Centres
📍 Townsville