Pacific National in North Sydney is seeking a proactive Customer Incident & Performance Officer to monitor train services in real time, coordinate incident responses and ensure on-time, protected freight delivery across our network. No prior rail experience is required as full training is provided; transferable skills from logistics, transport or customer service are welcome.
You will work on a rotating 12-hour roster and collaborate with multiple teams to keep information flowing and services
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📌 Rail Operations Incident & Performance Lead (Sydney)
🏢 Pacific National
📍 Sydney
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