About the Job
At The Arnott's Group, we're investing in modern workplace technology to create better employee experiences, improve productivity and build a more connected, secure and future-ready business.
We're looking for a
End User Technology Manager
to lead the strategy, governance, delivery and continuous improvement of our
Microsoft 365 and Modern Workplace ecosystem
across ANZ & Asia.
Reporting to the
Head of Infrastructure & Operations
, this newly created role forms part of a broader technology operating model transformation. You'll have end-to-end accountability for the
Microsoft 365 tenant and Modern Workplace platforms
, spanning collaboration, identity and endpoint management across the region. Leading internal specialists and managed service partners, you'll establish the governance, standards and service ownership required to continuously improve these services at enterprise scale.
This is a unique opportunity to move beyond traditional support and operations, taking ownership of a critical technology capability and shaping how Modern Workplace Services evolve across the business.
You'll drive best practice implementation across our Microsoft 365 and Modern Workplace ecosystem, and lead key transformation initiatives including Microsoft 365 service optimisation, co-managed device migration to Intune, Autopilot deployment, cloud identity modernisation, device lifecycle transformation, endpoint standardisation, workplace experience enhancements and service management uplift.
About You
You're curious, commercially minded and confident leading people, technology and change.
You understand that successful workplace technology is about more than devices and systems. It's about creating a seamless employee experience, building strong partnerships and making technology simpler, smarter and more effective for the business.
You're comfortable operating across technical teams, business stakeholders and external partners. You naturally take ownership, build relationships and look for opportunities to improve processes rather than simply maintaining them.
You'll bring:
Leadership experience across Microsoft 365, Up-to-date Workplace or End User Technology environments supporting staff across multiple regions and geographies




Strong technical expertise across Microsoft 365, Teams, SharePoint Online, Exchange Online, Entra ID, Intune and endpoint management
Experience establishing governance and standards across Microsoft 365
Experience applying IT Service Management and Identity & Access Management principles within enterprise environments
Experience leading both transformation initiatives and operational service delivery
Strong stakeholder management and influencing capability
Experience managing vendors and Managed Service Providers
Commercial experience across Microsoft licensing, procurement, asset lifecycle management and technology budgeting
A proactive approach focused on continuous improvement, automation and simplification
What Your Days Look Like
Leading, developing and supporting your team, building capability and creating clear accountability for outcomes
Managing service providers and strategic partners, driving service performance, governance, accountability and value
Building strong stakeholder relationships and partnering across the business, including People & Culture, Cyber Security, Application Delivery and broader Digital & Technology teams
Managing the delivery of transformation initiatives and operational services, balancing strategic priorities with reliable day-to-day service delivery
Establishing strong governance, standards and service ownership, embedding IT Service Management principles and improving operational maturity
Driving continuous improvement, automation and simplification, identifying opportunities to improve efficiency and service quality
Improving employee experience and technology adoption, ensuring workplace services are effective, intuitive and aligned with business needs
Managing commercial outcomes across licensing, vendor engagements, procurement, asset lifecycle and technology budgets




Providing leadership through major incidents and escalations, ensuring effective resolution and continuous improvement
The Ingredients for Success
Build, lead and develop a high-performing team
Drive strong vendor and MSP performance, accountability and value
Build strong relationships and alignment across business and technology stakeholders
Deliver transformation priorities while maintaining stable and effective operational services
Establish a proactive, scalable and well-governed operating model
Drive best practice, continuous improvement, automation and simplification
Improve service performance, employee experience and technology adoption
Increase the maturity, effectiveness and business value of our Microsoft 365 and Modern Workplace capability
Perks
Hybrid working environment
Access to some of Australia's most loved brands
Career growth opportunities across The Arnott's Group
Health and wellbeing initiatives
Reward and recognition programs
North Strathfield office location, free onsite parking
Our Culture
At The Arnott's Group, our purpose is simple:
Create Delicious Moments.
We're building a technology function that is increasingly strategic, customer-focused and commercially minded. This role is critical in helping us modernise workplace technology, strengthen service delivery and improve the employee experience across the organisation.
If you're passionate about workplace technology, leading people and driving meaningful change, we'd love to hear from you.
The Arnott's Group is proud of its delicious and iconic portfolio of brands that continue the legacy begun by the Arnott family in ****. Created locally, we provide quality, great-tasting food to delight consumers around the world.
The Arnott's Group is headquartered in Sydney and employs approximately 4,000 people in markets across the Asia Pacific region. This includes manufacturing sites in NSW, QLD, VIC and SA as well as New Zealand, Malaysia and Indonesia.
The Arnott's Group portfolio includes the iconic Arnott's brands along with Campbell's products in Australia, Malaysia, Hong Kong and Japan, a cereal and snacks division called Good Food Partners and the 180 degrees luxury biscuit brand.
#J-*****-Ljbffr

📌 End User Technology Manager (Sydney)
🏢 The Arnott's Group
📍 Sydney