Shimadzu Medical System (Oceania) Pty Ltd is seeking experienced
Application Specialist
to join our team in
Melbourne, VIC ****
. This is a
full-time position
that plays a critical role in delivering exceptional technical support and expertise to our healthcare clients.
As an Application Specialist, you will be the bridge between our advanced medical imaging and diagnostic equipment and the healthcare professionals who depend on it, ensuring optimal performance and clinical outcomes across our customer base.
Key responsibilities
Provide comprehensive technical support and training to healthcare facilities on Shimadzu medical equipment and software applications
Conduct on-site equipment installations, commissioning, and validation to ensure systems meet clinical and operational requirements
Troubleshoot technical issues and implement solutions to minimise downtime and maximise system performance
Develop and deliver customised training programmes for clinicians, radiographers, and technical staff at customer sites
Collaborate with sales and clinical teams to understand customer needs and recommend appropriate solutions and system configurations
Maintain detailed documentation of installations, configurations, and customer interactions to support ongoing service delivery
Stay current with product updates and industry developments to provide expert guidance on system capabilities and best practices
Support the development of application protocols and clinical workflows that optimise equipment utilisation
What we're looking for
Proven experience working with medical imaging systems, diagnostic equipment, or similar healthcare technology platforms
Strong technical knowledge of medical device operations, software systems, and clinical applications




Excellent communication skills with the ability to explain complex technical concepts to diverse audiences, including clinicians and technical staff
Demonstrated ability to troubleshoot technical issues systematically and implement effective solutions
Experience in customer-facing technical support or field service roles within the healthcare or medical device industry
Proficiency with computer systems, software applications, and technical documentation
Problem-solving mindset with robust attention to detail and commitment to quality outcomes
Flexibility to travel to customer sites as required to deliver training and support
Current registration with AHPRA
Qualified radiographer
Knowledge of regulatory requirements and quality standards in medical device management is desirable
About us
Shimadzu Medical System (Oceania) Pty Ltd is a leading provider of innovative medical imaging and diagnostic solutions across Australia and New Zealand. We are committed to advancing healthcare delivery through cutting-edge technology and exceptional customer support. Our mission is to partner with healthcare institutions to improve diagnostic capabilities and patient outcomes. With a strong reputation for reliability, quality, and clinical excellence, we are dedicated to supporting the healthcare professionals who trust our systems to deliver critical diagnostic information.
What we offer
We provide a competitive remuneration package and comprehensive benefits to support your professional and personal wellbeing. We value work-life balance and offer flexibility in how we structure roles to support your individual needs. You will have the opportunity to work with cutting-edge medical technology and make a meaningful difference in healthcare delivery. We foster a collaborative, supportive team workplace where your contributions are valued and recognised.
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📌 Application Specialists (Vic) (Melbourne)
🏢 Shimadzu Medical System (Oceania
📍 Melbourne