Optimise supply chain technology and drive operational improvements
About Our Client
A leading Australian beauty retailer with a strong national presence, premium customer experience focus, and commitment to innovation, technology, and operational excellence.
Job Description
Provide Level 2 and Level 3 application support for Blue Yonder, WMS, TMS, and related supply chain systems.
Manage BAU incidents, service requests, root cause investigations, and problem resolution activities.
Monitor application performance, identify system issues, and coordinate resolutions with internal teams and external vendors.
Gather, analyse, and document business requirements for system enhancements and process improvements.
Support the delivery of continuous improvement initiatives across supply chain technology platforms.
Work with business stakeholders to optimise warehouse, transportation, inventory, and fulfilment processes through technology solutions.
Support and maintain MuleSoft integrations between supply chain applications, ERP systems, and external partners.
Assist with testing activities including system, integration, regression, and user acceptance testing.
Develop and maintain functional documentation, support procedures,



process maps, and knowledge articles.
The Successful Applicant
Experience supporting and administering Blue Yonder and supply chain applications
Strong knowledge of WMS, TMS, logistics, warehousing, and fulfilment processes
Proven BAU enterprise application support and incident management experience
Ability to troubleshoot issues and deliver continuous improvement initiatives
Solid stakeholder engagement, business partnering, and requirements gathering skills
Experience with ITIL environments, integrations, ERP platforms, and APIs desirable
Exposure to SQL, reporting, cloud platforms, and Agile delivery methodologies preferred
What's on Offer
Join a leading Australian retail organisation driving supply chain technology innovation
Work with market-leading platforms including Blue Yonder, WMS, TMS, and MuleSoft
Play a key role in improving systems that directly impact customer and operational outcomes
Enjoy a hybrid working environment with flexibility and collaboration
Partner with business and technology teams on meaningful transformation initiatives
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📌 Supply Chain Technology Systems Analyst (Hobart)
🏢 Michael Page
📍 Hobart