Melbourne is Australia's fastest growing city, and public transport is vital to keeping it moving. Since ****, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.
About the role
Metro Trains has an exciting opportunity for an experience Disaster Recovery Lead to join our Technology Division. In this role you'll play a key role in ensuring safeguards and processes for the organisations enterprise IT Disaster Recovery Capability. Working in our IT Service Management function you'll be responsible for the development and maintenance of a Disaster Recovery and continuity frameworks to ensure our ability to recover critical technology services, applications, infrastructure and data following potential major incidents or technology disruptions which could affect our network and operations.
You'll work closely with stakeholders from a technical and non-technical background to gather information and deliver on key Disaster Recovery and Business Continuity Objectives to ensure we are meeting franchise and regulatory obligations.
This is a permanent role based out of our Collin Street office, in this role you will be required to participate with the on-call roster.
Key Responsibilities
You'll lead and enhance the organisation's Disaster Recovery and Business Continuity capability
Develop, maintain and test recovery plans for critical technology services and systems across Operational Technology and the wider OCMS division
You'll ensure recovery requirements are embedded across OCMS operations, service management and project delivery
Coordinate disaster recovery exercises, including tabletop and live testing activities.
Identify and manage resilience risks, driving remediation and continuous improvement initiatives
Partner with business,



technology and third-party providers to strengthen recovery readiness
Provide expert advice on disaster recovery, resilience and recovery best practices whilst developing clear, practical policies, procedures and recovery documentation
You'll connect with the wider business to deliver tabletop exercises and live testing to provide awareness of programs to build organisational resilience
Monitor, report and improve recovery performance, compliance and testing outcomes
Qualifications
Extensive experience in Disaster Recovery, Business Continuity, IT Service Management, Technology Operations or Risk
Proven ability to develop and deliver enterprise-wide disaster recovery programs
Strong understanding of RTO, RPO, Business impact assessment and technology recovery principles
Experience leading disaster recovery testing and recovery exercises
Knowledge of cloud, infrastructure, application, network and data recovery
Communicate with influence with a range of different stakeholders across technical and non-technical background
Ability to translate technical risks into explicit business outcomes
ITIL, Business Continuity or Disaster Recovery certifications are desirable
If you have cyber recovery and ransomware recovery experience is advantageous
Metro's commitment to an inclusive workforce
At Metro, we move Melbourne and we're powered by our people. We're committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.
Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.
Applications for this role will close on Tuesday November 10th ****.
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📌 Disaster Recovery Lead (Melbourne)
🏢 Metro Trains Melbourne
📍 Melbourne