Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and prospect.
About the Role The Family Store Manager is responsible for the efficient and effective management of all recycling, retail, and administrative operations within the Esplanade Family Store.
This role plays a key part in supporting The Salvation Army's mission and values by ensuring a welcoming, well‐run, and community‐focused retail environment.
Reporting to the Corps Leader, this is a permanent, full-time role, located in Harvey Bay, QLD.
Compensation is in accordance with General Retail Award Level 6.
Key Responsibilities Lead the day-to-day operations of the Family Store,



ensuring an exceptional customer experience, strong visual merchandising, and effective stock management.
Manage store performance by monitoring budgets, financial reporting, banking, rostering, and wage costs while identifying opportunities for growth and improvement.
Develop, lead and support a team of staff and volunteers through training, coaching, performance management, and ongoing professional development.
Drive sales and community engagement through effective marketing, promotions, fundraising initiatives, and local stakeholder partnerships.
Build and maintain strong relationships with internal teams, community organisations, government agencies, and referral partners to support an inclusive and connected service.
Ensure compliance with Salvation Army policies, WHS requirements, security procedures, cash handling practices, and all relevant administrative and reporting obligations.
Qualifications

📌 Family Store Manager (Queensland)
🏢 The Salvation Army
📍 Queensland