Fairfield VIC | $78,000 + Super | Full-Time
Customer Service | Hire Operations | Equipment & Yard Support
Chandler Macleod is seeking a reliable and hands-on
Hire Assistant
to join a busy equipment hire business based in Fairfield.
This is a varied role suited to someone who enjoys customer interaction, working in a fast-paced workplace and being involved in both administrative and practical tasks.
You'll split your time between the hire office, yard and deliveries, supporting daily branch operations and ensuring customers receive the right equipment, on time and in the right condition.
About the Role
Reporting to the Branch Manager, your responsibilities will include:
Managing customer enquiries, hire bookings and equipment returns
Preparing hire contracts, invoices and processing payments
Coordinating and completing equipment deliveries and collections
Driving company utes and trucks as required
Preparing and inspecting equipment before and after hire
Providing customers with guidance on safe equipment use
Maintaining positive customer relationships and resolving enquiries
Liaising with the workshop regarding damaged or faulty equipment
Supporting general yard operations and equipment movements
Ensuring the branch, vehicles and equipment are ready for daily operations
Maintaining a clean, safe and organised working environment
About You
We're looking for someone who is organised, practical and willing to get involved in all areas of the branch.
Ideally, you'll bring:
Previous experience in equipment hire, trade services, construction, customer service or a similar environment




Strong customer service and communication skills
Confidence handling bookings, administration and payments
A current driver's licence and confidence driving utes and trucks, subject to appropriate licensing
A hands-on attitude and willingness to assist with yard operations
Good organisational skills and the ability to manage competing priorities
Strong attention to detail and a safety-focused approach
The ability to work independently and take initiative
Qualifications & Training
The following qualifications are highly regarded:
Forklift Licence
First Aid Certificate
Test and Tag Certification
Don't hold all the above qualifications?
No problem!
The business is willing to sponsor successful candidates to obtain the required qualifications and certifications.
What's on Offer?
Salary:
$78,000 + superannuation
Location:
Fairfield, VIC
Employment:
Full-time
Employer-sponsored training and certifications where required
A wide-ranging role combining office duties, customer interaction and hands-on work
Exposure to different aspects of equipment hire and branch operations
A supportive team environment
Working Hours
Monday, Tuesday, Wednesday & Friday:
6:45am – 5:15pm
Saturday:
7:15am – 1:15pm
Additional hours may be required depending on operational needs.
Pre-Employment RequirementsAs part of the recruitment process, shortlisted candidates will be required to complete a
Physical assessment through Chandler Macleod
.
Interested?
If you're looking for a hands-on role offering variety, customer interaction and the opportunity to develop new skills, we'd love to hear from you.

📌 Hire Assistant (Melbourne)
🏢 Chandler Macleod
📍 Melbourne